Property Viewing Agent – Job Description
Region: West Midlands (including Nottingham, Telford, Gloucester, Nuneaton, Coventry, Wolverhampton, Stoke-on-Trent and surrounding areas)
Contract Type: Zero-Hours / Pay-As-You-Go
Industry: Estate Agency – Property Sales & Lettings
Job Overview
We are seeking reliable, well-presented, and professional Property Viewing Agents to represent our agency across the West Midlands.
This role is ideal for individuals looking for flexible, paid work and the opportunity to grow within a well-established and expanding property business.
You will conduct property viewings on behalf of the company, ensuring prospective tenants and buyers receive accurate information, excellent service, and a positive first impression.
This is a zero-hours, flexible schedule position — you will be assigned viewings depending on your availability, location, and demand.
Key Responsibilities
- Conduct property viewings in a friendly, confident, and professional manner
- Act as the main representative for the agency during appointments
- Provide clear and accurate information about the property and local area
- Ensure punctuality and reliability for every viewing
- Submit feedback and client notes promptly through our internal system
- Check the property condition before and after each viewing
- Communicate with the office team regarding schedules, updates, and client requests
- Report any issues with access, safety, or maintenance
- Follow all safety protocols and company procedures
- Assist multilingual clients when possible (optional)
Administrative Responsibilities
- Manage viewing times assigned by the office team
- Maintain accurate notes and simple documentation for each viewing
- Update the operations team after each appointment
- Support with ID checks or simple paperwork if required (training provided)
- Keep organised records through mobile apps or templates provided
Experience & Skills RequiredEssential
- Strong verbal communication skills
- Professional appearance and polite manner
- Excellent time management and reliability
- Ability to work independently with minimal supervision
- Confidence with basic smartphone apps (maps, messaging, update forms)
Preferred (Training Provided if Needed)
- Customer service, sales, hospitality, or administrative experience
- Additional language skills (advantage only, not mandatory)
- Basic understanding of property or lettings
What We Offer
- Flexible working — choose your availability each week
- Paid per viewing / per appointment
- Supportive team and full training provided
- Opportunity to progress to Senior Viewing Agent or Area Representative
- Work across multiple West Midlands locations, including:
- Nottingham
- Telford
- Gloucester
- Nuneaton
- Coventry
- Wolverhampton
- Stoke-on-Trent
- Other nearby areas
Who This Role Suits
- Students
- Part-time workers
- Parents seeking flexible hours
- Those looking for an additional income stream
- Individuals who enjoy client interaction and independence
Pay: £12.21-£13.00 per hour
Expected hours: 1 – 10 per week
Benefits:
- Flexitime
- Referral programme
Language:
Licence/Certification:
- Uk Driver License (preferred)
Work authorisation:
- United Kingdom (required)
Willingness to travel:
Work Location: Hybrid remote in Nottingham
