Purpose
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To provide the best level of service to Russell’s Food and Drink customers in accordance with the Company’s standards and procedures
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To assist the Manager in all aspects of the business including sales, security and stock control
Responsibilities/Key Tasks
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To assist in customer relations by maintaining excellent customer service at all times, including an up-to-date knowledge of store products & services
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To assume responsibility for housekeeping standards both inside and outside the store according to Company standards
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To ensure that stock is controlled and merchandised to Company standards at all times
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To ensure that the premises are safe and secure at all times
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To comply with the Company regulations with regard to cash handling and administration
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To comply with Government legislation with regard to age related sales
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To adhere to Company policies and procedures
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To comply with all health and safety information and to ensure compliance with all licensing and trading standards legislation
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Any other duties relevant and related to the post
Educational qualifications
Desirable
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Maths and English GCSE or equivalent grade C or above
Skills and Experience
Essential
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Applicants must be 18 years old and over.
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Communication skills – a proven ability to communicate effectively with internal and external customers; appreciates the target audience, selects appropriate style and content and demonstrates good written, verbal and listening skills
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Customer focused - maintains a professional level of customer service at all times; identifies accurately the needs of internal and external customers and works to exceed the customer’s expectations by delivering a high quality service
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Personal drive and a pleasant, positive and enthusiastic, “can do” attitude, demonstrating an appropriate level of motivation
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Good standard of dress and appearance - clean and well groomed
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A good team player with the ability to work in a team environment
Desirable
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Previous retail or customer service experience
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Previous experience of cash handling
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Previous experience of stock handling and control
#NIJobs
About The Role
16 hours per week
Required Criteria
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Applicants must be 18 years old and over
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Communication skills – a proven ability to communicate effectively with internal and external customers; appreciates the target audience, selects appropriate style and content and demonstrates good written, verbal and listening skills
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Customer focused - maintains a professional level of customer service at all times; identifies accurately the needs of internal and external customers and works to exceed the customer’s expectations by delivering a high quality service
-
Personal drive and a pleasant, positive and enthusiastic, “can do” attitude, demonstrating an appropriate level of motivation
-
Good standard of dress and appearance - clean and well groomed
-
A good team player with the ability to work in a team environment
Desired Criteria
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Maths and English GCSE or equivalent grade C or above
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Previous retail or customer service experience
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Previous experience of cash handling
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Previous experience of stock handling and control
Skills Needed
About The Company
Company Culture
Company Benefits
Salary
Not disclosed
