Receptionist / admin assistant in Accountancy Practice
We have an excellent opportunity for a talented person to join our friendly and enthusiastic team working in our Penzance office on the coast of beautiful Cornwall.
About Us
Crane & Johnston (www.craneandj.co.uk) is an award winning, pro-active, forward thinking and established firm of Chartered Certified Accountants who have been offering accounting and taxation services to local and national businesses for many years.
We have gained a reputation throughout the area for being highly professional and modern accountants that deliver a first class service to our clients.
Our ethos is to look after our clients and help them run their businesses successfully. Our work is interesting, varied and very rewarding. This role will give you the opportunity to work with and advise a range of our clients including private clients, business owners and directors.
We are a team of around 20 who are very friendly, supportive, loyal and approachable. We are professionally trained with a wealth of experience and knowledge. We are an ACCA approved employer and we invest in our team’s ongoing training and development with a mixture of online and on the job training.
Job Description
Responsible for providing a high level of service to our clients to include:
- General typing, telephone and reception duties
- Meet and greet clients and visitors
- Manage appointments and reception diaries
- Control, monitor and order stationery and office provisions
- Control and monitor petty cash
- Dealing with incoming and outgoing post as required
- Responsibility for banking and maintaining paying in book
- Scanning, filing and shredding for office
- Develop and maintain relationships with colleagues and clients
- General assistance, advice, help and support to colleagues and clients
- Attend training courses
- Adhere to internal systems, processes, procedures, guidelines and standards including monthly and annual KPI’s
The working hours are 22.5 hours per week over 3 days (Wednesday, Thursday plus 1 other day to be mutually agreed) plus holiday cover.
About you
The successful applicant will ideally have:
- GCSE's (or equivalent) Grade C / 4 or above
- Experience working in a UK accounting practice / professional office
- Comfortable working as part of a team or independently
- Proficient in MS Office (i.e. Excel, Word, Outlook)
- Knowledge and experience accounting software
- Excellent communication and interpersonal skills
- Strong organisational skills and the ability to work well under pressure
- Confident and self motivated who can demonstrate initiative and problem solving skills
- Ability to suggest new things or go outside of your comfort zone to grow and develop
- Ambitious, hardworking and passionate about delivering an excellent service to our clients and working within our successful team and the accounting industry
What we offer
- Competitive salary
- 28 days holiday (including bank holidays) pro rata
- Full training and support
- Pension scheme
- Healthcare plan
- Wellbeing resources and support
- Life Assurance Scheme
Job Types: Part-time, Permanent
Benefits:
- Company pension
- Health & wellbeing programme
- Life insurance
Ability to commute/relocate:
- Penzance TR18 4JH: reliably commute or plan to relocate before starting work (preferred)
Work Location: In person
