We are looking for a motivated and experienced Front of House Assistant Manager to support the day-to-day running of our busy food-led pub.
You will work closely with the General Manager and management team to ensure excellent customer service, strong team leadership, and smooth front-of-house operations. This is a hands-on role ideal for someone who enjoys leading a team, delivering great hospitality, and working in a fast-paced environment.
Key Responsibilities
- Support the General Manager in the daily operation of the pub
- Lead front of house shifts, ensuring high standards of service at all times
- Supervise, train, and motivate front of house team members
- Deliver excellent guest experiences in both bar and food service
- Handle customer queries and resolve complaints professionally
- Ensure all health & safety, food safety and licensing standards are followed
- Assist with shift planning and labour control
- Support stock control and ordering
- Drive sales through upselling, promotions and excellent service
- Open and close the venue when required
- Maintain cleanliness and presentation across all customer areas
What We’re Looking For
- Previous experience in a supervisory or management role within hospitality
- Strong knowledge of food and drink service
- Confident leader with the ability to motivate a team
- Excellent customer service and communication skills
- Ability to work under pressure in a busy environment
- Organised, reliable and flexible with working hours
- Comfortable working evenings, weekends and bank holidays
- A positive, hands-on attitude with a passion for hospitality
Desirable (but not essential)
- Experience in a food-led pub or restaurant
- Personal Licence holder (or willingness to work towards one)
What We Offer
- Competitive hourly pay
- Tips Share
- Training and development opportunities
- Career progression within the business
- Supportive and friendly team environment
How to Apply
If you’re passionate about hospitality and ready to take the next step in your management career, we’d love to hear from you.
Apply via Indeed with your CV.
Job Types: Full-time, Permanent
Pay: £13.00-£13.25 per hour
Benefits:
- Free parking
- On-site parking
Work Location: In person
