Location: Southern Hub, Colnbrook, SL3 0BB (full time on site)
Contract: 2 Year Fixed Term
Apprenticeship Programme: Business Admin – Level 3
Are you organised, detail-oriented, and looking to begin an exciting career in marketing and business administration?
At DHL Express, we're looking for a motivated Marketing Apprentice (Service Points) to join our growing Service Point team. This is a fantastic opportunity to gain valuable experience within a global business while developing skills across marketing, digital platforms, customer support, administration, data management, and commercial operations.
You'll play an important role in supporting our extensive UK Service Point network, helping to maintain key systems and data, support promotional activity, and contribute to the growth of our service point and e-commerce offerings. The role offers excellent exposure to multiple areas of the business whilst completing a Business Admin Apprenticeship and can provide a strong foundation for future careers in Marketing, Sales, Digital, and Business Operations.
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Support the administration and maintenance of DHL Express’ Service Point Partner Network.
- Help manage and maintain over 4,200 Service Point locations nationwide.
- Create and maintain records across a variety of DHL Express systems and platforms.
- Support sales activities through administrative tasks, including purchase orders, vendor payments and credit control enquiries.
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Assist with digital marketing activities and maintain customer-facing location information across online platforms.
- Support promotions, campaigns, and the distribution of marketing materials.
- Assist with onboarding new Service Point partners and locations.
- Produce reports and data insights to support network growth, compliance, and operational performance.
- Work collaboratively with teams across Operations, Sales, Finance, and Partner Support.
- Identify opportunities to improve processes and drive efficiencies.
We're seeking someone who is eager to learn, enjoys working as part of a team, and is passionate about delivering great results.
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Strong attention to detail and accuracy.
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Excellent organisational and planning skills.
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Confident using Microsoft Office, particularly Excel.
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Strong communication and interpersonal skills.
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A proactive and positive attitude.
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Willingness to learn and develop new skills.
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Ability to manage multiple priorities and meet deadlines.
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Customer-focused mindset.
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Strong problem-solving abilities.
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Comfortable working independently and as part of a team.
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Previous office or administrative experience would be beneficial but is not essential.
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Experience using Microsoft Office applications, including Excel and Outlook.
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Customer service experience would be advantageous.
Qualifications
- GCSE English and Maths Grade A–C (or equivalent).
At DHL Express, we recognise that our people are our greatest asset. As an apprentice, you'll receive support, training, and development opportunities while gaining practical experience within one of the world's most recognised logistics brands.
This is your chance to build valuable business skills, learn from experienced colleagues, and develop a career with a company consistently recognised as a Great Place to Work.
Our Promise to You - Benefits
- Competitive salary
- Eligibility to participate in performance related bonus schemes
- Generous holiday entitlement increasing with years completed service
- Company pension scheme with excellent contribution rates
- Life Assurance
- Enhanced maternity pay
- Generous company sick pay
- A competitive package of voluntary benefits including retail, entertainment, gym membership discounts, cash dental plans and more
- Discounted Health Assessments
- Access to professional employee assistance, wellbeing programme and qualified mental health first aiders
- Excellent training and development opportunities with a strong focus on internal promotion
If you're enthusiastic, ambitious, and ready to start your career journey with DHL Express, we'd love to hear from you.
We are committed to equal opportunity and reject any forms of discrimination. The basis for employee selection at DHL Group is qualification, performance, skills and experience.
DHL International (UK) Ltd acts as a “Data Controller” and, in line with our responsibilities under the General Data Protection Regulations (GDPR), we take data protection very seriously. We collect and use your Personal Information in accordance with our Privacy Policy, which will be supplied as part of the recruitment process.
