About Strength & Learning Through Horses
Strength & Learning Through Horses (SLTH) is an award-winning London based youth charity delivering equine-assisted therapy, alternative education and mental health support to over 600 young people each year. Working from our centre in Barnet, we combine evidence-based therapeutic practice with the unique relational power of horses to help young people build emotional regulation, confidence, communication skills and a sense of belonging. Where young people are unable to learn in a classroom setting, we can support them to access an education via our alternative education provision.
Following 15 years of sustained growth, we have become one of the UK’s largest providers of equine-assisted services. We are now entering an exciting new phase as we complete the development of a purpose-built centre, expand the number of young people we support and refine our strategy for the charity’s future growth including looking at expanding our reach to other locations via a training offer.
The organisation’s ability to deliver excellence in its service quality is dependent upon a skilled and competent workforce where learning and continuous improvement is a fundamental aim. Central to this role is the ability to work according to the organisation’s core values of:
- Ambition: for young people, SLTH and ourselves as individuals
- Curiosity without judgement: about human and equine behaviours
- Embrace difference: a variety of perspectives & life experiences are essential
- Embrace difficulty: it’s where the learning happens
- Commitment to always improving: & owning areas that improvement is required
- Respect
Job Description:
This is a 12-month fixed term maternity cover position. To be considered for the role, please submit your CV along with a cover letter outlining your relevant experience.
- Ongoing Interviews: Interviews will be conducted on an ongoing basis as applications are received.
- Early Submissions Encouraged: This vacancy may close early if a suitable candidate is found, so we strongly encourage you to submit your application as soon as possible.
Key Responsibilities:
- Provide general administrative support to the Operations Manager, Programme Managers, Therapists, and other team members.
- Respond professionally to enquiries from clients, donors, and other stakeholders.
- Act as a focal point for referrals, enquiries, and communication between team members and service users.
- Ensure administrative and clerical duties are carried out in accordance with the charity’s guidelines and policies.
- Write and manage correspondence, reports, and referrals.
- Liaise and respond to all queries and correspondence via telephone, email, letters, and system tasks.
- Ability to support staff with data entry on CRM and reporting.
Job Specification:
Essential Skills:
- Excellent IT skills, including proficiency in Microsoft Word, Excel, and Outlook.
- Strong organisational skills with the ability to manage multiple tasks efficiently.
- Excellent communication skills, including a good telephone manner.
- Ability to learn and adapt to new computer software.
- Understanding of or willingness to learn relevant terminology related to equine-assisted therapy and charity operations.
Personal Attributes:
- Committed to the role and be able to take pride in your work
- Friendly and positive attitude.
- Team player with strong interpersonal skills.
- Open, polite, and professional demeanour.
- Flexibility to work on different days as required.
We are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every criteria in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles at SLTH and we’d welcome an explanation as to how you believe you would develop the skills required with training.
Please note that this list of duties is not exhaustive, and the postholder may be required to undertake other reasonable tasks in line with operational needs.
Additional Information
- This role is subject to an enhanced DBS check and reference checks
What's in it for you:
The opportunity to work with a friendly, flexible team of highly knowledgeable people who are passionate about the charity and its work.
- Salary at £14.80 per hour.
- IT Equipment (phone and laptop)
- Basic Healthcare Plan.
Job Type: Part-time
Pay: £14.80 per hour
Benefits:
- Casual dress
- Health & wellbeing programme
- On-site parking
- Private medical insurance
Experience:
- Administrative experience: 2 years (preferred)
Work Location: In person
