Job Type: Permanent | Full-Time
Hours:
- Monday – Friday: 9:30am – 5:30pm
- Alternate Saturdays: 10:00am – 4:00pm
Join One of Birmingham's Leading Independent Letting Agencies
Easy Lettings is a well-established, award-winning independent letting agency based in Selly Oak, managing a large portfolio of student and residential properties across Birmingham.
We're proud of our reputation for delivering exceptional customer service and maintaining high professional standards. As our business continues to grow, we're looking for an enthusiastic, organised and motivated Receptionist / Office Administrator to join our friendly team.
If you're looking for a career rather than just another job, we'd love to hear from you.
About the Role
This is far more than a traditional reception position.
You will become an integral part of our office, supporting landlords, tenants, contractors and the wider team whilst ensuring our busy office operates efficiently every day.
No two days are the same, making this an exciting opportunity for someone who enjoys variety, responsibility and working with people.
Your ResponsibilitiesFront of House
- Greeting landlords, tenants and visitors professionally
- Answering incoming telephone calls
- Responding to customer enquiries
- Providing exceptional customer service
- Maintaining a professional reception area
Office Administration
- Preparing tenancy agreements and legal documentation
- Producing contracts and property paperwork
- Managing diaries and appointments
- Updating our property management software
- Filing, scanning and organising documentation
- Managing incoming and outgoing post
Property Management Support
- Booking inspections and viewings
- Conducting property viewings
- Carrying out routine property inspections
- Liaising with landlords, tenants and contractors
- Assisting the Property Management Team
Finance Administration
- Processing card, cash and bank payments
- Maintaining accurate payment records
- Assisting with basic office accounts
- General financial administration
About You
We're looking for someone who:
✔ Enjoys working with people
✔ Has excellent customer service skills
✔ Is organised and proactive
✔ Can prioritise multiple tasks
✔ Has excellent attention to detail
✔ Takes pride in producing high-quality work
✔ Is reliable and punctual
✔ Works well independently and within a team
✔ Is confident using Microsoft Office, Outlook and Excel
✔ Has excellent written and spoken English
✔ Remains calm under pressure
✔ Is willing to learn and develop professionally
Essential Requirements
- GCSEs (or equivalent), including English and Maths
- Excellent IT skills
- Minimum of two references
- Ability to commute to Selly Oak
- Availability to work alternate Saturdays
Desirable Experience
Experience in any of the following would be advantageous:
- Reception
- Office Administration
- Estate Agency
- Lettings
- Property Management
- Customer Service
- CRM systems (Alto experience is an advantage)
Full training will be provided for the right candidate.
What We Offer
✅ Competitive salary
✅ Company pension
✅ Free on-site parking
✅ Full training
✅ Ongoing career development
✅ Career progression opportunities
✅ Friendly and supportive working environment
✅ Company events
✅ Permanent full-time position
Who We're Looking For
We are looking for someone who genuinely wants to become part of our team and build a long-term career with Easy Lettings.
The successful candidate will be professional, dependable and take pride in delivering outstanding customer service every day.
If you're enthusiastic, organised and looking for an opportunity to grow within a successful property business, we'd love to hear from you.
How to Apply
Please email your CV to:
[email protected]
Subject:
Receptionist / Office Administrator Application – [Your Name]
Please also include a short covering email explaining why you would be a great addition to our team.
Pay: £25,420.00 per year
Benefits:
Application question(s):
- Why should we choose you over the other applicants?
Work Location: In person
