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Job Description:
Cisco Annuity Specialist
Location: Milton Keynes – Hybrid
This role follows a non-negotiable 3-day hybrid working pattern. Candidates must live within a reasonable commuting distance of our Milton Keynes office.
About the Job
We're looking for a commercially minded and analytical Cisco Annuity Specialist to join our Cisco Business Unit.
This is a unique opportunity to work within one of the fastest-growing areas of the technology industry, focusing on software, subscriptions, services, and recurring revenue solutions. Unlike traditional hardware sales roles, you'll be responsible for helping partners and customers maximise the value of their Cisco investments through lifecycle management, renewals, and strategic growth opportunities.
Combining data analysis with customer engagement, you'll work closely with partners, sales teams, and Cisco stakeholders to identify opportunities, provide commercial guidance, and support the growth of recurring revenue business. If you enjoy turning data into actionable insights and building trusted relationships, this could be the perfect next step in your career
Core responsibilities:
- Analyse customer install base data to identify renewal, retention, cross-sell, and upsell opportunities.
- Utilise Cisco platforms and internal tools to provide data-driven recommendations to partners and sales teams
- Create accurate quotes and commercial proposals for annuity, software, and subscription opportunities.
- Support opportunities throughout the sales lifecycle, from qualification through to renewal and ongoing customer success.
- Advise partners and customers on the most suitable Cisco purchasing and licensing models.
- Explain Cisco subscription and billing structures in a clear, simple, and commercially relevant way.
- Lead conversations with partners and customers to discuss insights, opportunities, and renewal strategies.
- Collaborate closely with Cisco Business Development Managers, Sales Specialists, and category teams to achieve growth objectives.
- Support partner enablement activities and knowledge-sharing initiatives across the Cisco business.
To set you up for success, we are looking for the following skills and experience:
- Strong analytical skills with confidence working with large volumes of data and spreadsheets.
- Advanced Microsoft Excel skills.
- Excellent communication and presentation skills, with the ability to explain complex concepts in a simple and engaging way.
- A commercial mindset with the ability to identify growth opportunities and interpret business performance data.
- Experience in forecasting, reporting, pipeline management, or operational activities would be advantageous.
- Strong organisational skills and attention to detail.
- Ability to build strong relationships with both internal and external stakeholders.
- Experience in renewals, recurring revenue, technology sales, or channel environments is beneficial but not essential.
- We are equally interested in individuals with strong transferable skills and a willingness to learn.
What we offer:
- AXA Health Insurance and Dental Plan Options - available for you and your family through a salary sacrifice scheme
- Rising holiday allowance at Year 2 and Year 5
- Birthday day off
- Employee Referral Bonus - help us grow our team and get rewarded for introducing great talent.
- Employee discounts and wellness perks
- Modern offices with breakout spaces, free tea and coffee, and a private wellness room
- Development opportunities with clear career progression and training
We Are Ingram Micro Group
Ingram Micro is a leading technology company for the global information technology ecosystem. With the ability to reach nearly 90% of the global population, we play a vital role in the worldwide IT sales channel, bringing products and services from technology manufacturers and cloud providers to business-to-business technology experts. Through Ingram Micro Xvantage™, our AI-powered digital platform, we offer what we believe to be the industry’s first business-to- consumer-like experience. We also provide a broad range of technology services, including financing, specialized marketing, and lifecycle management, as well as technical pre- and post- sales professional support. Learn more at www.ingrammicro.com .
Make an application to join the team!
None of this is achievable without great people, with a complete customer focus.
Our team is as much about our people as it is our customers and business partners. We want associates with a strong desire to succeed. We offer a competitive base, commission, market leading incentives programme and clear career development. You will receive full training on the products you will be specialising in, and you will have access to a world leading catalogue of technology-based learning.
If this sounds like the opportunity for you then please apply by sending a copy of your most recent CV.
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