Crisp color, graphic prints and playful sophistication are the hallmarks of Kate Spade New York. From handbags to clothing and décor, our exuberant approach to the everyday encourages personal style with a dash of incandescent charm. We call it living colorfully.
A member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive.
The Sales Support Associate ensures an organized, efficient, and customer-ready store by managing deliveries, maintaining accurate stock, and supporting daily floor replenishment and operational standards.
- Manage and process inbound deliveries promptly; monitor and prioritize daily workload.
- Organize and maintain accessibility of merchandise in stockroom and selling floor.
- Maintain knowledge of stock levels, unit counts, and sales performance.
- Support floor moves and ensure selling floor is consistently stocked throughout the day.
- Execute price changes and markdowns as required.
- Maintain cleanliness and organization standards across selling floor, stockroom, and offsite/warehouse.
- Audit compliance and work toward achieving shrinkage goals.
- Team-oriented mindset with willingness to collaborate.
- Strong communication and interpersonal skills.
- Ability to multi-task, remain results-driven, and adapt to change.
- Previous retail service experience; passion for retail and the service industry.
- Excellent client service and communication skills; ability to maneuver the sales floor and engage multiple customers.
- Strong communication and an elevated sense of personal style.
- Social media awareness and willingness to learn omni/virtual selling techniques.
- Ability to work in a fast-paced environment,
- Strong English language proficiency. (for EU)
- Schedule: Ability to work a flexible schedule to meet business needs—including nights, weekends, peak busy season, and high-traffic retail days (including, but not limited to, public holidays).
Note: The list above serves only as a sample of job duties and responsibilities and does not include an exhaustive list of all performance requirements.
- An inclusive, innovative, and fun working environment
- Internal mobility & career progression
- 1 paid volunteering day per year and opportunities to volunteer with global projects.
- Learning & development opportunities with our Ambassador Programme
- Regular social events
- Equity Inclusion & Diversity initiatives which include employee resource groups & regional inclusion councils.
- Attractive employee discount
- Compelling incentive programme
through Tapestry Careers.
