About Us:
George Barnsdale has been at the forefront of high-quality timber window and door manufacturing for over 140 years. We are a family-owned business that blends craftsmanship with modern innovation, driving excellence in both product design and sustainability. We have decades of experience working with some of the UK’s leading architects, construction companies, developers, restorers and other professionals to deliver superior bespoke timber windows and doors for projects of all sizes. Our team is dedicated to preserving building character while delivering exceptional customer experiences. We believe in supporting our people, offering tailored training, flexible working options, and career growth opportunities.
Main Job Purpose:
We are looking for an organised, confident and customer-focused Internal Sales Coordinator to support our sales team through proactive outbound calling, accurate enquiry processing and efficient administrative support. The role combines telesales activity with day-to-day coordination tasks, helping to maintain strong customer relationships, identify sales opportunities and ensure a high standard of service throughout the sales process.
Key Responsibilities:
· Respond professionally to inbound customer enquiries by phone and email.
· Deal with all new enquiries and entering them into the system following the sales process and procedures
· Make outbound calls to existing and prospective customers to generate sales and promote products or services.
· Maintain sales reports, call activity records and general administrative documentation.
· Support account management by building positive relationships with customers
· Support the marketing team with reporting and any information they require
· Work towards individual and team sales targets while maintaining high standards of customer service.
Essential Requirements:
· Previous experience in sales administration, outbound calling, customer service or a similar office-based role.
· Excellent communication skills with a confident telephone manner.
· Strong organisational skills with good attention to detail.
· Ability to manage multiple tasks and prioritise workload effectively.
· Competent IT skills, including Microsoft Office and CRM.
· Commercial awareness and a proactive approach to identifying sales opportunities.
· A positive, resilient and target-focused attitude with the ability to work independently and as part of a team.
Desirable Requirements:
· Knowledge of timber windows & doors / construction industry
For the right candidate we offer:
· Wellbeing support
· MetLife (access to online GP, bereavement guidance & more)
· MHFA England Mental Health First Aiders
· Perks at Work – Discount Scheme
· Holidays: 23 days
We invest in our people by providing career development, leadership training, and a supportive work environment that values family, sustainability, and innovation. If you’re passionate about technical excellence, sustainability, and working in a close-knit team, apply today and help us build a better future for our customers and the environment.
Pay: £28,500.00-£30,500.00 per year
Benefits:
- Company events
- Cycle to work scheme
- Free parking
- On-site parking
- Referral programme
Work Location: In person
