Job Advert
Be the driving force behind day-to-day F&B delivery across the whole site
This is a hands-on leadership role at the heart of one of Surrey's busiest visitor attractions.
At Godstone Farm, you'll take day-to-day ownership of F&B delivery across every outlet on site – café, restaurant, grab-and-go kiosks, and seasonal or event catering – serving over 250,000 visitors a year. You'll be the person on the floor making sure every outlet runs smoothly, every day, allowing the F&B Manager to focus on strategy, growth, and commercial development.
This role is ideal for an experienced team leader or supervisor ready for their next step up – moving beyond a single outlet or shift to help lead operations across the whole F&B offering.
What you'll be doing
Run the day-to-day across every outlet
Take operational responsibility for F&B delivery across the site, not just one outlet:
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Restaurant and café
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Grab-and-go kiosks
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Seasonal and event catering
You'll move between outlets as needed, spotting and resolving issues before they escalate, and making sure standards stay consistent everywhere.
Be the go-to person on the floor
Lead from the front during peak trading, acting as the first point of contact for staff and guests across all outlets:
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Step in wherever the operation needs support
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Make fast, sensible calls on staffing, service, and stock
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Escalate to the F&B Manager when it genuinely needs their input
Support commercial performance
Play an active role in the commercial side of the operation:
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Help drive spend per head and revenue across outlets
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Control waste and manage stock ordering and transfers
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Monitor labour and cost of sale, flagging concerns early
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Support monthly stock takes and back-office record keeping
Build and lead the team across the site
Take ownership of people management across all F&B outlets:
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Recruit, induct, train and coach team members
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Manage the day-to-day rota to meet demand across outlets
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Address performance issues promptly and fairly
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Act as duty supervisor for F&B, and support other areas of the farm when needed
Uphold standards everywhere
Ensure consistent standards across the whole F&B operation:
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Food safety, hygiene and cleanliness compliance in every outlet
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Health & safety policies, risk assessments and audits
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Equipment checks, maintenance reporting, and timely fixes
Support the F&B Manager to work strategically
This role exists to take on the day-to-day operational load, allow the F&B Manager to focus on strategy:
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Deputise for the F&B Manager across the site when they're not on shift
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Handle routine decisions and escalations independently
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Feed back insight and ideas that help shape the wider F&B strategy
What we're looking for
You'll have some experience leading a shift or a team in a fast-paced hospitality or catering environment, and be ready to grow into a role with wider scope. We're particularly looking for someone who:
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Has supervisory or team-leading experience in hospitality, catering or a similar customer-facing environment
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Is a hands-on leader who's comfortable moving between areas during busy periods
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Is happy picking up commercial basics on the job – spend per head, cost control, wastage
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Can train, motivate and manage a small team
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Stays calm, organised and decisive under pressure
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Is keen to grow into a bigger, more varied role than a single-outlet position
The reality of the role (and why it's rewarding)
Our business is highly seasonal and weather-dependent, with peak periods driven by school holidays, weekends and events. This creates a fast-paced, high-energy environment where strong day-to-day leadership has a direct and visible impact.
In return, you'll benefit from:
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A varied role with responsibility across the whole F&B operation, not just one outlet
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A predominantly daytime-focused operation, offering a strong alternative to late-night hospitality
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The opportunity to work in a unique outdoor, family-focused environment
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Genuine scope to grow into broader operational or management responsibility
Experience & qualifications
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Experience as a supervisor or team leader in F&B or hospitality
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Experience across multiple outlets or a multi-site operation would be helpful, but not a requirement
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Good organisational and communication skills
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Some exposure to stock control, forecasting or rota management is useful but not essential
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Ability to lead, motivate and support a team
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Level 3 Food Safety (or willingness to work towards it) desirable
Additional information
This is a full-time role requiring flexibility, including weekends, bank holidays and peak trading periods.
