Job Summary
We are seeking a dynamic and strategic General Manager to lead our 17025 Accredited sales and calibration business. In this pivotal role, you will drive growth, oversee operational excellence, and foster a high-performance team dedicated to delivering exceptional customer experiences. Your leadership will shape the direction of our business, ensuring we meet and exceed industry standards while maintaining a strong focus on quality, compliance, and customer satisfaction. This is an exciting opportunity for a motivated management professional eager to make a significant impact in a fast-paced environment.
Duties
- Develop and execute strategic plans to expand sales and enhance service offerings within the 17025 accreditation standards.
- Lead, supervise, and motivate a diverse team of sales, technical, and service personnel to achieve business objectives.
- Oversee daily operations, ensuring compliance with industry regulations and quality standards related to calibration and testing services.
- Cultivate strong relationships with clients, partners, and industry stakeholders to drive business growth and retention.
- Implement effective management practices to optimize workflow, improve efficiency, and elevate customer satisfaction levels.
- Monitor key performance indicators (KPIs), analyze market trends, and adjust strategies proactively to maintain competitive advantage.
- Foster a culture of continuous improvement, safety, accountability, and professional development across the organization.
Experience
- Proven supervisory experience in sales or service management within technical or calibration industries.
- Demonstrated management skills with a track record of leading teams toward achieving ambitious goals.
- Strong leadership qualities with the ability to inspire teams, drive change, and promote a positive work environment.
- Experience in managing operations that adhere to ISO/IEC 17025 standards or similar accreditation requirements is highly desirable.
- Excellent communication skills with the ability to build rapport with clients and internal teams alike.
- Background in developing strategic initiatives that increase revenue streams while maintaining high-quality standards.
Join us to lead an innovative team committed to excellence! We value energetic leaders who thrive on challenge and are passionate about delivering top-tier solutions in a fast-evolving industry landscape.
Benefits:
- Company events
- Company pension
- Free parking
- On-site parking
Work Location: In person
