Overview
We are seeking a dynamic and experienced Assistant Manager to join our team. The ideal candidate will possess strong leadership qualities, excellent organisational skills, and a proven track record in retail or sales management. This role offers an exciting opportunity to contribute to the success of our organisation by supporting daily operations, supervising staff, and ensuring exceptional customer service. Multilingual or bilingual abilities are highly desirable to facilitate effective communication across diverse customer and team groups. The Assistant Manager will play a vital role in maintaining a positive work environment and driving sales growth.
Duties
- Support the Store Manager in overseeing daily store operations, ensuring smooth functioning throughout the day
- Supervise and motivate team members to achieve sales targets and deliver outstanding customer service
- Assist with staff scheduling, training, and performance management to foster a high-performing team
- Manage merchandising displays to optimise product presentation and maximise sales opportunities
- Handle customer enquiries with professionalism, demonstrating excellent phone etiquette and communication skills
- Contribute to sales management strategies by analysing performance data and implementing improvement initiatives
- Maintain organisational standards by ensuring cleanliness, stock levels, and compliance with health and safety regulations
- Support administrative tasks such as inventory control, reporting, and record keeping with strong organisational skills
- Lead by example in demonstrating leadership qualities, including effective time management and problem-solving abilities
Qualifications
- Proven experience in management or supervisory roles within retail or related sectors
- Strong leadership skills with the ability to manage teams effectively and foster a collaborative environment
- Excellent communication skills, both verbal and written; multilingual or bilingual capabilities are advantageous
- Demonstrated organisational skills with attention to detail in merchandising and administrative tasks
- Experience in sales management, including achieving targets and analysing performance metrics
- Previous experience in retail management or merchandising is preferred
- Ability to handle multiple priorities efficiently through effective time management
- Professional demeanour with good phone etiquette and interpersonal skills
- Organised with the ability to adapt quickly in a fast-paced environment
This position offers an engaging work environment where your leadership abilities can thrive. We value proactive individuals who are committed to excellence and eager to contribute positively to our organisation’s success.
Pay: £13.00-£14.00 per hour
Benefits:
- Employee discount
- Store discount
Work Location: In person
