Join a dynamic team where safety, security, and exceptional customer service come together to create a welcoming environment for all.
Hours: 4 on 4 off, 12 hour shifts
Pay rate: £13.83 per hour
As a Night Customer Service / Security Officer, you will be responsible for the safety and security of the building its tenants and customers.
Your day-to-day duties will include:
- Cleaning the mall floor with the ride-on floor scrubber dryer machine
- Lock up patrol / unlock patrol
- Patrolling of the site including the surrounding area
- Performing regular health and safety checks
- Providing a safe environment in all public areas
- Liaising with Managers and local authorities
- Regular and accurate report writing
- Dealing with first aid situations when they arise
- Carrying out any other reasonable management requests
- Proactive interaction with the general public offering superb customer service at all times
Requirements:
- Valid SIA Licence and First Aid certification
- A valid CCTV Licence is desirable
- You must be flexible
- Highly motivated
- Excellent customer service skills
Benefits:
We understand that our people are our business and we want our colleagues to feel special. So, on top of the usual things you'd expect from a business like ours, we also reward you with:
- Pension scheme (eligibility rules apply)
- Training and development opportunities including NVQs, Diplomas, English speaking and writing support and more
- Access to 'Retail Trust' who provide 24/7 FREE health and wellbeing advice, financial support such as hardship grants, retail discounts via 'Happi' and more
- Access to HSF Health Care and Benefits scheme including money towards dental, optical, prescription & medical costs
- Reward and Recognition Awards
- Paid volunteering days
- Access to 'Perkbox' offering discounted gym memberships and high street discounts
- £200 Refer a Friend Scheme
- Personal accident cover
- Death in service cover
INDMP
Job Type: Full-time
Pay: £13.83 per hour
Benefits:
- Company pension
- Employee discount
- Health & wellbeing programme
- Referral programme
Work Location: In person