Are you passionate about making a lasting difference to the lives of vulnerable adults?
The West London Women’s Service is a specialist gender and trauma informed Assessment Hub for women with complex needs who are at risk of homelessness, experienced domestic abuse, violence against women and girls (VAWG); and/or have multiple disadvantages.
We have a great opportunity for someone interested in working as part of an innovate women’s only service in a Case Coordinator role and becoming part of this exciting team achieving positive outcomes to support the women in their recovery and move on journey.
As the Case Coordinator you will have the opportunity to lead on the development and day-to-day delivery of the service, taking responsibility for line management, support and supervision of Assessment and Reconnection Workers and overseeing case management so they can provide intensive high quality support to their individual caseload of clients.
You will work full time on-site on a 7-day rolling rota, including early shifts from 8am, late shifts until around 10pm, bank holidays. Some roles also offer a 20% pay premium for hours worked between 8pm–8am Monday to Friday, and for all weekend hours.
About you
We are looking for a motivated individual who is looking for an exciting step in their career. Working for a women’s only service which is committed to supporting clients in accessing specialist support and finding long term accommodation. If this sounds like you, we encourage you to apply if you have:
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Experience managing complex and difficult situations in relations to people, some day-to-day management/supervision of staff or volunteers or willingness to develop these skills.
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Great communication skills, with the ability to network and build effective relationships with a variety people.
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Understanding of the issues involved in providing support to people with complex support needs including mental and physical health needs, substance dependency and who may be on low (or no) income.
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You will be supporting the team with complex cases and ensuring clients have access to the support they need in their recovery journey’s and into independent accommodation.
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We work with a Recovery Based Approach , tailoring support to each individual’s needs and goals.
How to apply
To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.
When you're ready to apply click the ‘Apply Now’ Button to start your online application form.
Closing date: 10am on 9 June 2026
Interview and assessments on: w/c 22 June 2026
Our purpose is to end homelessness and rebuild lives. It drives everything that we do. For the past 55 years, we have been on the ground every day and every night, supporting people to recover from homelessness and advocating for change. We support around 28,000 people each year and our work means that more than 2,700 people have somewhere safe to stay each night.
3 Thomas More Square, Tower Hill, London, E1W 1YW
Telephone: 02038566000
