Summary of Main Responsibilities and Activities
- To take responsibility as the nominated individual registered through the Care Quality Commission (CQC) act as the companies point of contact for all CQC communications.
- Provide support to the homes Registered Manager as required, advising on all aspects of home management with the willingness to step in and cover their role as and when required.
- Ensure the Registered Manager is providing the highest level of day-to-day home management in the following areas,
- Service User Care
- Staff Team
- Premises
- Finance
- Legal
- Provide extensive working knowledge of the Care Act implemented in 2014 and proactively maintain an up-to-date working knowledge of CQC compliance changes as they occur, ensuring the Registered Manager is aware and reacting appropriately.
- Act as the director level escalation point for Service User and any other complaints received by the company.
- Report as required on the care compliance performance and management of the home.
Skills/Experience
- The successful candidate will have significant previous experience in managing a large residential care home. He/she will have excellent communication skills and have the confidence to represent the home and company on all care related matters.
Rewards package dependent on experience
Job Types: Full-time, Part-time
Work Location: In person
