About Us
We are a growing UK travel agency dedicated to providing exceptional travel experiences for leisure and corporate clients. We pride ourselves on outstanding customer service, competitive travel solutions, and building long-term relationships with our clients. We are looking for an ambitious and results-driven Business Sales Executive to help expand our customer base and drive revenue growth.
Role Overview
The Business Sales Executive will be responsible for identifying new business opportunities, generating leads, developing client relationships, and increasing sales across our travel products and services. This is an exciting opportunity for someone with a passion for sales, excellent communication skills, and an interest in the travel industry.
Key Responsibilities
- Identify, prospect, and develop new business opportunities through cold calling, networking, referrals, and digital channels.
- Build and maintain strong relationships with corporate clients, organisations, and individual customers.
- Promote and sell a wide range of travel services, including flights, holidays, cruises, group travel, business travel, and bespoke travel packages.
- Prepare quotations, proposals, and presentations tailored to client requirements.
- Negotiate contracts and pricing while maintaining profitability.
- Achieve and exceed individual sales targets and key performance indicators (KPIs).
- Maintain accurate customer records using the company's CRM system.
- Follow up on enquiries promptly and manage the sales pipeline effectively.
- Attend networking events, exhibitions, and industry events to generate new business.
- Work closely with the operations and reservations teams to ensure a seamless customer experience.
- Stay informed about travel trends, destinations, supplier promotions, and competitor activity.
- Deliver exceptional customer service before, during, and after the sales process.
Skills & ExperienceEssential
- Proven experience in a sales, business development, or account management role.
- Excellent communication and interpersonal skills.
- Strong negotiation and closing abilities.
- Target-driven with a proven track record of achieving sales goals.
- Highly organised with excellent time management skills.
- Confident using Microsoft Office and CRM systems.
- Ability to work independently and as part of a team.
- Full right to work in the UK.
Desirable
- Experience within the travel, tourism, or hospitality industry.
- Knowledge of UK and international travel products.
- Experience using travel booking systems such as Amadeus, Galileo, or Sabre.
- Existing network of corporate or leisure travel clients.
Personal Attributes
- Self-motivated and proactive.
- Professional and customer-focused.
- Positive attitude with strong problem-solving skills.
- Resilient and adaptable in a fast-paced environment.
- Passionate about travel and delivering excellent service.
What We Offer
- Competitive basic salary.
- Uncapped commission structure.
- Performance-based bonuses.
- Ongoing training and professional development.
- Career progression opportunities.
- Staff travel discounts and familiarisation trips.
- Company pension.
- Paid annual leave.
- Friendly and supportive working environment.
Key Performance Indicators (KPIs)
- Monthly sales revenue.
- New business accounts acquired.
- Customer retention rate.
- Conversion rate of enquiries to bookings.
- Gross profit achieved.
- Customer satisfaction and feedback scores.
Equal Opportunities
We are committed to creating an inclusive workplace where everyone is treated fairly and with respect. We welcome applications from candidates of all backgrounds and experiences.
This role offers an exciting opportunity for a motivated professional to make a significant impact within our organisation while developing their career in a supportive environment.
Pay: Up to £41,700.00 per year
Benefits:
- Company car
- Company events
- On-site parking
Work Location: In person
