Job Overview
Bethal Manna Care Limited is seeking an experienced and dynamic Service Manager to join our senior leadership team. This is an active, hands-on leadership role with daily involvement in operations, compliance, quality assurance, and service development across supported living and domiciliary care services.
Working closely with Registered Managers, Directors, and a skilled administrative team, you will play a key role in driving excellence, maintaining compliance, and supporting the continued growth and development of our services.
Key Responsibilities
· Provide strong operational leadership across supported living and domiciliary care services
· Oversee daily service operations, logistics, and contracted care packages
· Manage relationships with local authorities, commissioners, private clients, and stakeholders
· Ensure full compliance with Care Quality Commission regulations and lead on inspections
· Maintain high standards of safe, person-centred, and culturally competent care
· Oversee safeguarding, risk management, incidents, and service-user welfare
· Line-manage Lead Practitioners, Compliance, Accounting, and Administrative teams
· Monitor service quality through audits, spot checks, and performance reviews
· Support recruitment, staff development, supervision, and performance management
· Contribute to policy and procedure development and continuous quality improvement
· Manage and control service budgets, ensuring efficient use of resources
· Ensure compliance with legislation including the Mental Health Act (1983), Mental Capacity Act (2005), and Care Act (2014)
About You
Essential Requirements
· Level 5 Diploma in Leadership and Management for Adult Care or Equivalent Degrees and Clinical Qualifications
· Proven post-qualifying experience, at least 2 years
· Experience leading services through CQC inspection processes
· Strong knowledge of health and social care legislation and safeguarding frameworks
· Demonstrated leadership, organisational, and problem-solving skills
Personal Attributes
· High integrity, professionalism, and accountability
· Compassionate, respectful, and service-user focused
· Resilient, confident, and able to work under pressure
· Committed to equality, diversity, and human rights
· Reflective practitioner with a passion for continuous improvement
· Flexible and self-motivated, with the ability to work independently and as part of a team
Additional Requirements
· Enhanced DBS check
· Right to work in the UK
Why Join Us?
At Bethal Manna Care Limited, we are committed to providing high-quality, person-centred care and to supporting the development of our staff. You will join an organisation that values professionalism, teamwork, and innovation, with real opportunities to influence service quality and strategic growth.
Apply Now
If you are an experienced and motivated care professional ready to take the next step in your leadership career, we would love to hear from you.
Pay: £48,000.00 per year
Benefits:
- Company pension
- On-site parking
Experience:
- Proven post-qualifying: 2 years (required)
Licence/Certification:
- Level 5 Adult Care Diploma or Clinical Qualification (required)
Work Location: In person
