Job Description:
WMS Ltd is a well-established property maintenance and construction company operating across the South West. We are proud of our strong Health & Safety culture, customer-first approach, and continued investment in our people.
We are currently recruiting for a Minor Works Coordinator based in Chudleigh, supporting the delivery of minor works projects and associated administrative duties across the region.
This is a fast-paced coordination role supporting our Contract Managers in delivering multiple minor works projects safely, efficiently and profitably, while maintaining excellent client relationships.
If you're committed to delivering excellent customer service, supporting successful project delivery, and want to join a company with strong values, a positive culture and excellent opportunities for development, we'd love to hear from you.
Apply today and become part of the WMS team.
Key Duties & Responsibilities
- Support the Contracts Manager in meeting key performance indicators across client accounts
- Handle calls from customers and clients relating to job queries, delivering a high standard of customer service and managing escalations where required
- Respond to customer and client enquiries and new job requests via email
- Accurately record job requirements and priorities on in-house systems and client portals
- Book, schedule, and coordinate appointments, ensuring client requirements and operational constraints are met with minimal disruption
- Manage multiple tasks and meet deadlines in a fast-paced environment
- Liaise with internal departments, operatives, and subcontractors to obtain job updates
- Prepare and submit accurate and timely client invoices
- Approve operative timesheets and subcontractor invoices
- Ensure strict adherence to Health & Safety regulations (supported by our in-house H&S team)
- Use company IT systems to manage documentation, reporting and communication
- Assist in the CM’s monthly invoicing, ensuring works are measured correctly and completed in a timely fashion.
Why Work for WMS?
- Competitive monthly salary (with progression opportunities as you develop in the role)
- 25 days holiday plus bank holidays
- Strong Health & Safety culture
- Ongoing training and development
- Investors in People accredited employer
- Mates in Mind membership supporting mental health in the workplace
- NHS top-up healthcare & company wellness scheme (including gym membership discounts)*
- Pension scheme*
- Cycle to Work scheme*
*Available after successful completion of probation.
Who We’re Looking For
- An experienced Administrator with previous experience in the construction and/or social housing sector
- Professional, customer-focused and solution-oriented
- Able to work independently and as part of a wider team
- Excellent communication, IT and organisational skills
- Full UK driving licence
- Good understanding of Health & Safety regulations (SMSTS desirable but not essential)
- SOR knowledge (preferred)
- Strong IT experience and proficient in using Microsoft Office (Outlook, Word, Excel)
- Trade background desirable but not essential
- Proactive approach with excellent time management skills
- Be self-motivated and strive to build the department, in all aspects. Be able to wok alone and as part of a team.
We are seeking candidates with relevant experience in construction administration and project coordination to support the successful delivery of our projects.
A DBS check will be required upon appointment.
Salary is dependent on experience and qualifications.
Job Types: Full-time, Permanent, In Person
Benefits:
- Company pension
- Cycle to work scheme
- Health & wellbeing programme
- Referral programme
Pay: £30,000.00-£40,000.00 per year
Work Location: In person
