Main duties of the job
2 Postitions Available
To be responsible for undertaking a wide range of duties and the provision of general support to the rest of the team. Duties can include but are not limited to, greeting and directing patients, effective use of the appointment system, booking appointments, scanning, processing patient registrations and deductions and assisting patients as required. Liaising with multidisciplinary team members and external agencies such as secondary care and community service providers. To provide effective, high quality and responsive care appropriate and timely within a safe environment to meet the needs of our registered patients without restriction or discrimination, adhering to information governance regulations at all times. You need to be adaptable to the changing needs of the NHS and our patients.
Working Hours Position 1
Monday 8:00am - 6:30pm
Wednesday 8:00am - 6:30pm
Thursday 2:00pm - 6:30pm
Friday 2:00pm - 6:30pm
Every other Sunday 8.00pm - 12.30pm
Working Hours Position 2
Monday 8:00am - 6:30pm
Tuesday 2:00pm - 6:30pm
Thursday 8:00am - 1:00pm
Friday 8:00am - 1:00pm
Every other Saturday 8.00pm - 12.30pm
Essential criteria
Office experience Practical experience of working with others Experience of using own initiative Experience of customer service
Desirable criteria
Experience of working within a general practice reception environment Practical experience of computerised recording systems
Qualifications Essential criteria
GCSE grade A to C in English and Maths
Desirable criteria
NVQ in Customer Service
Job Types: Part-time, Permanent
Pay: From £12.75 per hour
Benefits:
- Company pension
- On-site parking
Work Location: In person
