As a Service Manager, this role will involve developing and delivering our approaches to non-compliance with ID Verification post the transition phase and will include analyzing patterns in non-compliance and designing campaigns targeting key risks and threats and overseeing the effective implementation of these. Guided by our Compliance and Enforcement strategies and frameworks, you will identify vulnerabilities, inaccuracies, risks and threats and plan, design and implement targeted and strategic work streams to tackle non-compliance and improve the integrity of the company information used and trusted to grow the UK economy.
The key responsibilities will include:
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Overseeing the implementation of a range of enforcement and sanctions approaches for Identity Verification and Reverification, working closely with teams across the organisation, ensuring alignment with our compliance and enforcement strategies and agreed impacts and policy outcomes.
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Identifying patterns in non-compliance and threats and vulnerabilities to the accuracy and integrity of identity verification records and the Company register, designing and delivering proportionate and effective compliance and enforcement strategies and campaigns in a targeted and efficient way.
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Identifying cases of fraud, economic crime and harm related to identity verification, and leading a portfolio of case work, using a range of legislative levers and partnership working, to tackle and resolve these
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Monitoring delivery to ensure compliance and enforcement activities are delivering as per the strategies and approaches, delivering value for money, and agreed KPIs.
- Investigating suspicious ID activity, using robust evidence, objectivity and impartiality, and formulating clear reports containing robust and proportionate recommendations for enforcement actions.
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Responsible for effective delivery of projects, including preparing papers and business cases, and reporting progress to the Head of IDV Compliance and Enforcement Service and the various governance boards.
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Understanding customer insight and monitoring behaviours and non-compliance trends over time, and refining our approaches and service improvements continuously, ultimately driving up compliance and integrity of the register.
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Working collaboratively with colleagues across Companies House including intelligence, policy, legal and prosecution teams to ensure robust and effective enforcement approaches are employed and we contribute to the legislative and policy intent and wider directorate and corporate strategies.
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Collaborating closely with external stakeholders and partners, ensuring joined up and system wide approaches to tackling non-compliance and criminal activities, reporting and escalating to Head of Service and Intelligence teams appropriately.
- Managing and developing a team as well as continuously learning and improving oneself.
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Managing resources effectively, including budgets, to ensure the area is operating within agreed parameters.
About the team
As a key player in the Compliance & Enforcement Team, this role will ensure that statutory requirements are met, that we seek to promote the new objectives of the registrars, and non-compliance is dealt with robustly and proportionately and that we play our part in deterring, preventing and disrupting ID fraud and economic crime.
The Registrars objectives are to:
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ensure that any person who is required to deliver a document to the registrar does so (and that the requirements for proper delivery are complied with);
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ensure that information contained in the register is accurate and that the register contains everything it ought to;
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ensure that records kept by the Registrar do not create a false or misleading impression to members of the public;
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prevent companies and others from: carrying out unlawful activities; and facilitating the carrying out of unlawful activities
Where you will be working
You will be aligned to our Cardiff office, where you will be expected to attend at least once a week. We are currently using a hybrid approach to the way we work which provides opportunities for you to be adaptable in the way you work so that you can achieve a healthy balance between your work and home life. Your manager will agree regular patterns of attendance with you; however, you may be required to make yourself available to attend the office more frequently when required to meet business needs.
Working Hours
Due to the nature of the role and team structure, this is only a full-time position of 37 hours per week.
To be eligible for this role you also need to meet our Nationality requirements which are outlined below, and successful candidates must meet the security requirements for Security Clearance (SC) before they can be appointed. To gain (SC) you will need to have been a UK resident for a minimum of 3 years out of the last 5 years.
Further information can be found below.
Companies House also cannot offer Visa sponsorship to candidates through this campaign.
