We are looking for hungry, confident, organised, and personable new team members.
Based in High Wycombe, Buckinghamshire, UK - you will be working within our Client Services Team. Interactive Schools is the world's leading Creative Agency, working with clients in 38 countries, delivering incredible digital experiences, storytelling, content strategies and websites for schools.
We are looking for you to be part of this growth and success. The successful candidate will have:
Relationships
- Be the primary human contact for a portfolio of clients
- Develop strong professional relationships with all your clients
- Plan and manage regular meetings with your clients, ensuring clear outcomes and expectations are hit
- Be confident on the phone, on video calls, and in-person meetings
- You will manage the day-to-day relationship and development of your client base, seeking to understand client goals, KPi’s and pain points
- Maintain client service levels to the highest standard ensuring the relationship is proactive and evolves across the client contract term, leading to high client retention and revenue growth per client
Sales
- Sales focussed targets within your portfolio of clients, with commission pay. OTE £32k
- Client account planning to nurture existing client relationships to align with our products and services at the time
- Being proactive in finding and proposing added value and new business opportunities
- Support in marketing activities to deliver on your targets
- Thinking outside the box to spot new revenue opportunities
Management
- Reporting to the Client Services Director and working closely with your peers across the business - you will own and manage the client relationship across a dedicated portfolio of schools/clients.
- Coordination and administration, project management, presentation, influencing and communication skills
- Monitoring budgets, contract terms and deliverables
- Report weekly on all tasks, client happiness (NPS) and other targets under your control
- Update internal CRM with all activity
Other
- Develop deep knowledge of the company services & products to a high standard
- Ensuring the highest quality of work and an impeccable ‘can do’ attitude
- Help shape the company’s internal processes ensuring the Client Services Team is always working at its best
- Attending events, conferences and meetings on behalf of the Company
- Plus duties that may from time to time be required by the Company
- Have fun too. It's not all work work work.
The successful applicant should be a self-starter, with a strong work ethic, able to work well within a small team - and be proactive to make a difference. Have good solid knowledge of all digital channels and ideally experience within an account handling environment, with a desire to learn more.
You will get trained on the latest innovations and trends in the digital space and social media - and be able to bring your own ideas to a fast growing company.
The agency has a fantastic team, a great working environment and there's plenty of fun to be had whilst working in this fast-paced environment. You'll get to work on some very exciting projects for clients all around the world, and you'll be rewarded with a competitive salary and good career progression.
Apply and take your career around the world.
Simon Noakes
Founder/CEO
Office Based: Monday to Friday (with flexibility to work from home 2 days per week, if it works with the business needs at the time)
Location: Interactive Schools in High Wycombe
Job Types: Full-time, Permanent
Pay: £26,000.00-£32,000.00 per year
Benefits:
- Casual dress
- Company events
- Company pension
- Work from home
Ability to commute/relocate:
- High Wycombe HP11 1LT: reliably commute or plan to relocate before starting work (required)
Application question(s):
- Are you able to share examples about your experience in client services.
Education:
Experience:
- Direct sales: 2 years (preferred)
Work authorisation:
- United Kingdom (required)
Work Location: In person
