Clear Smiles Wolverhampton is looking for a friendly, organised, and professional Dental Receptionist / Administrator to join our growing private dental practice.
As the first point of contact for our patients, you'll play a vital role in creating an outstanding experience from the moment they arrive. We're looking for someone who enjoys building rapport with people, thrives in a busy environment, and takes pride in delivering exceptional customer service.
Key Responsibilities
- Managing the front of house reception area
- Welcoming patients and visitors with a warm, professional approach
- Booking, rescheduling, and confirming appointments
- Answering telephone calls and responding to patient enquiries
- Contacting patients regarding appointments and treatment plans
- Maintaining accurate patient records and documentation
- Processing payments and handling confidential patient information
- Completing general administrative tasks to support the smooth running of the practice
- Working closely with the wider practice team to deliver an exceptional patient experience
Working Hours
Our practice operates between 8:00am and 8:00pm on Monday, Tuesday, Wednesday, Thursday, and Saturday, with shifts scheduled across these opening hours.
This role offers 30+ hours per week. Flexibility is essential, as occasional Friday working may be required to support practice open days, events, and training.
What We're Looking For
- At least 1 year of administration or reception experience
- Excellent communication and interpersonal skills
- A confident and professional telephone manner
- Strong organisational skills and attention to detail
- Ability to work efficiently in a fast paced environment
- Good IT and administrative skills
- Previous experience within a dental or healthcare setting is desirable
What We Offer
- Competitive salary based on experience
- Company pension
- Employee discount
- Supportive and friendly team environment
- Ongoing training and opportunities for career progression
If you're passionate about delivering outstanding customer service and want to be part of a modern private dental practice, we'd love to hear from you.
Job Type: Full time
Pay: £13.38 per hour
Ability to commute/relocate:
- Wolverhampton WV2 3DR: reliably commute or plan to relocate before starting work (required)
Experience:
- Dental practice: 1 year (required)
Work Location: In person
