Salary: £34,434 - £36,363 per annum
Hours per week: 37 hours
Interview date: Thursday 23 July 2026
Join our Support and Safeguarding Service as a Family Key Worker and be a pivotal support for our most vulnerable children in Wiltshire.
We're dedicated to redefining young futures by working collaboratively with our partners to offer high-quality, efficient, and effective support services. As a Family Key Worker, you'll form strong connections with children, young people, parents, and carers to understand the challenges they face. Through appropriate interventions and direct work, you'll enhance their resilience, strengthen family bonds, and reduce the need for specialised services.
Managing your own caseload, you'll guide cases from assessment to planning and provide and support interventions, coordinating a multi-agency response, in addition you will provide targeted work to support Social Work Colleagues who are working at both CP and CIN.
To excel in this role, you should have an NVQ Level 4 or equivalent qualification/experience, a deep understanding of child protection policies, and a commitment to safeguarding children, young people, and vulnerable adults.
Proven experience working with vulnerable children, strong knowledge of child development, and a drive to improve outcomes for children and families are essential.
Why us?
Wiltshire Council is a friendly, welcoming place to work, with a 'One Council' ethos. Find out more about Our Identity, staff networks, and employee benefits here .
Our hybrid working model means office staff are on site for at least half their hours, community-based staff carry out at least half their admin time in a workplace, and customer‑facing roles work entirely from their service location.
We are committed to creating a workplace where positive relationships thrive and everyone feels engaged, supported and able to do their best. We do not tolerate discrimination, bullying or harassment. Everyone is expected to promote a culture of inclusion, dignity, trust and respect, guided by our vision and Our Identity.
Contact details
Ceri Evans, Support Assistant Team Manager, [email protected] , 01225 718 613.
Please ensure to regularly check your spam or junk folder for any communication from us regarding the status of your application.
Application criteria
Please download and read the role description and person specification carefully before you apply.
We understand that AI tools can support you in preparing job applications. However, we value authenticity and would encourage you to ensure your submission genuinely reflects your own experiences, skills, and motivations.
We are firmly committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and to the principles of inclusion and diversity in both employment and the delivery of services.
Statement of commitment to equality and inclusion
Disability Confident Employer
Wiltshire Council does not accept unsolicited CVs or candidate details from recruitment agencies that are not appointed under a current, valid contract or approved supplier arrangement (including through our neutral vendor, Comensura).
Submission of unsolicited CVs or candidate details to the Council, whether directly or to individual employees, will not be considered as an introduction and will not create any obligation on the Council to pay any fees. If a candidate whose details have been submitted speculatively is subsequently appointed through a compliant route, no agency fee will be payable in respect of the unsolicited submission.
Agencies wishing to work with the Council must do so only via our approved procurement processes and neutral vendor arrangements.
