Customer Service Assistant | Liverpool | Full-Time | Entry Level
We're looking for a friendly and enthusiastic Customer Service Assistant to join our growing team in Liverpool.
This is an exciting opportunity to develop valuable customer service, communication, and problem-solving skills while working in a supportive and fast-paced environment. If you enjoy helping people, building positive relationships, and delivering excellent customer experiences, we'd love to hear from you.
Full training is provided, along with ongoing support and genuine opportunities for career progression.
Your Responsibilities
As a Customer Service Assistant, you'll help create a positive experience for customers by:
- Providing friendly and professional customer support.
- Responding to customer enquiries and offering accurate information about products and services.
- Building positive relationships with new and existing customers.
- Identifying customer needs and helping find suitable solutions.
- Resolving customer queries efficiently while maintaining a high standard of service.
- Supporting customer engagement initiatives and team objectives.
- Representing the company with professionalism and a customer-first approach.
- Participating in ongoing training and personal development programmes.
We're Looking For Someone Who Is
- Friendly, approachable, and customer-focused.
- Confident communicating with people from a variety of backgrounds.
- Positive, enthusiastic, and eager to learn.
- Reliable with a professional attitude.
- A good listener with strong interpersonal skills.
- Able to work effectively both independently and as part of a team.
- Interested in developing a career in customer service, sales, business support, or client relations.
Previous experience in customer service, retail, hospitality, sales, events, or other customer-facing roles is beneficial but not essential.
What You'll Receive
- Competitive base salary plus performance-based bonuses.
- Full training and ongoing coaching.
- Clear career progression opportunities.
- Leadership development and mentoring.
- Recognition and reward programmes.
- Team socials and networking events.
- National and international travel opportunities.
- A supportive and collaborative working environment.
Apply Today
If you're looking to build valuable customer service skills, gain practical experience, and start a rewarding long-term career, we'd love to hear from you.
Apply now to be considered for the Customer Service Assistant position in Liverpool.
Pay: From £26,000.00 per year
Benefits:
- Free parking
- Life insurance
- On-site parking
Work authorisation:
- United Kingdom (required)
Work Location: In person
