Join our dynamic team as a Customer Service Advisor and become the vital link between our organisation and valued customers. In this energetic role, you will deliver exceptional service by addressing inquiries, resolving issues, and providing tailored solutions that enhance customer satisfaction.
Key responsibilities
Your responsibilities will include:
- Clearly explaining relevant products, services and potential benefits
- Accurately recording customer details and appointment information
- Working towards individual and team performance targets
- Providing a positive and respectful customer experience
- Following all company procedures, data-protection requirements and sales standards
- Attending regular training, coaching and team meetings
What we are looking for
We would like to hear from candidates who are:
- Confident and comfortable communicating.
- Professional, approachable and customer focused
- Motivated by targets, progression and performance-related earnings
- Reliable, punctual and able to work effectively as part of a team
- Willing to learn and respond positively to coaching
Successful candidates will receive:
- Full initial training
- Ongoing sales and customer-service coaching
- Regular performance reviews
- Support from experienced team leaders
- Opportunities to progress into leadership, recruitment and team-management positions
If you’re looking for a rewarding role in a supportive environment then apply now!
Please note:
We offer both employed and self employed positions.
Pay: £2,200.00-£2,500.00 per month
Benefits:
Work Location: In person
