1. lead and manage a flexible team of staff, their wellbeing, performance and development need
2. understand and interpret the OfSs regulatory framework and to use this to undertake assessments, risk assessments, and interventions; to implement and communicate aspects of the regulatory framework and support teams to do this
3. reach and convey reliable and robust judgements on the basis of complex and, at times, imperfect information and articulate the OfSs approach clearly to providers
4. work with high levels of complexity and ambiguity
5. think broadly about the theory and practice of regulation
6. adopt a systems approach to service design and delivery
7. work collaboratively and flexibly to deliver the teams functions
8. undertake professional line management and activity management in a complex environment through a matrix structure
9. effectively communicate policies and requirements clearly when working in teams and teams that include external members
10. produce clear written documentation to comply with the OfSs tone of voice guidance.
Senior Regulation Managers may work across different areas over time, but this role may be suited to candidates who have experience of, or a strong interest in, one or more of the following core areas:
Quality assessment supports the OfSs responsibilities for safeguarding academic quality and standards. This work involves leading structured assessment processes, working closely with external academic assessors, and producing clear, high‑quality, evidence‑based reports to inform regulatory decisions. It is well suited to those who are confident engaging with both academic and professional stakeholders, synthesising complex evidence, and exercising judgement in assessments that directly affect student outcomes. This work requires a willingness to undertake 46 site visits per year (typically over two consecutive days).
Complaints work involves overseeing the assessment of concerns raised within a regulated framework and ensuring fair, balanced, and well‑reasoned outcomes. This area requires careful handling of detailed evidence, a strong understanding of regulatory or statutory frameworks, and the ability to manage challenging or sensitive cases with professionalism and impartiality. The work plays a key role in maintaining trust in regulatory processes and protecting students interests.
Across all areas, you will contribute senior‑level insight, support consistent and proportionate regulatory delivery, and help strengthen how regulation is designed and implemented across the OfS.
