Vacancy Reference Number
21681
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Number of Vacancies
1
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(B) OCU
CTPHQ Counter Terrorism Policing Headquarters
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Location
West Hampstead
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Band
Band N
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Part/Full Time
Full Time
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Hours per Week
36 hours per week
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Type of Contract
Permanent
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Job Advert
Job Title: Senior Training Officer - Technology - Counter Terrorism Policing HQ
Salary: The starting salary is £55,662, which includes allowances totalling £3,009.
The salary is broken down as £52,653 basic salary, which will increase annually until you reach the top of the scale £57,417. Plus, a location allowance of £2,009 and a non-pensionable allowance of £1,000.
Location: West Brompton, Hybrid Working opportunities available.
Essential Minimum Requirements:
Level 4 or equivalent training qualification
Extensive IT end-user training delivery experience
Job Summary
The primary focus of the Senior Training Officer role will be to deliver a variety of IT end-user training to CTP users nationally.
This role will be required to deliver, plan, design and prepare a range of comprehensive IT end-user training courses with detailed supporting training materials. The role will report to and work closely with the Counter Terrorism Policing Headquarters (CTPHQ) Technology Pillar ICT Training Manager (Band M).
When required, this role is also required to provide interoperable support to colleagues in the CTPHQ Technology Pillar Training Team focusing on technical and service support programmes specific to 100+ staff in the Customer Service Centre (CSC) (whether that be independently and/or in collaboration with technical subject matter experts or external training providers).
This role is not responsible for the line management of any staff, however, will be senior in knowledge, skills and experience to the CTPHQ Technology Pillar Training Officer/s.
Key Tasks
The post holder will be required to do the following:
Lead on design and development of bespoke training courses (to national CTP standards), including lesson plans, exercise workbooks, PowerPoint presentations, support guides etc. (independently and/or in collaboration with subject matter experts).
Lead on scheduling and delivering training, where required, to agreed end-user groups/technical support staff using classroom, one-to-one, coaching, remote training etc. in accordance with approved training approach.
Lead on collaboration with stakeholders (Technology Pillar Support Teams, CSC, project, testers, developers, business, national/regional training function) to understand their technical training requirements and the technology to be implemented.
Assist with ICT Training Manager with the development of learning strategies for ICT Projects, outlining plans, resources, deliverables, assumptions and risks.
Assist the ICT Training Manager in conducting training needs analyses, skills gap analyses, and produce training delivery strategy, training evaluations documentation and lessons learned conclusions.
Adhere to the Technology Pillar Training Team’s strategy and engagement processes.
Represent the team and ICT Training Manager at meetings and Working Groups, when required, to report on progress, obtain sign off on documentation and confirm decisions and deliverables. Provide updates to the ICT Training Manager on progress, risks, issues and successes.
Responsible for the programme supervision, discipline and welfare of students whilst they are on the course and to provide the necessary support and encouragement required for them and their mentors in the workplace.
Shared responsibility with other training team colleagues to keep Technology Pillar training records and skills matrix up to date and identify and submit bi-annual and ad-hoc external training requirements for the department.
Any other activities that contribute to the successful delivery of IT training in the CTPHQ Technology Pillar.
Vetting
This post requires access to the most sensitive intelligence material on a daily basis. Applicants must hold or be prepared to undergo National Security Vetting (NSV) Security Check (enhanced) (SC(e)) level before taking up the post; with a willingness to undergo Developed Vetting (DV) once in post, if required.
This post requires British nationality (some dual nationals may be ineligible) and an Enhanced Security Check (eSC)/Developed Vetting (DV) clearance.
As the post holder will have access to very sensitive information, there are limitations on travelling to a small number of countries and we will undertake additional security checks as part of the recruitment process. Applications from candidates with close connections to certain countries may take considerably longer to process, or in some cases result in a withdrawal of an offer of employment. Further details will be provided at the conditional offer stage.
Confidentiality Agreement
Applicants should also be aware of the need to sign a confidentiality agreement on taking up the post.
Our Colleague Commitments
Counter Terrorism Policing (CTP) continues to prioritize an inclusive and supportive working environment and culture, where all of our people feel a strong sense of belonging and are empowered to reach their full potential. CTP keeps the nation and everyone in it safe from all manner of threats and as those threats evolve, so do we - that’s why Inclusion, Diversity and Equality (IDE) is the key to supporting our greatest asset, our people.
Our people protect our national security across the UK. In order to continue to deliver against our organizational priorities, we collectively seek to ensure that all colleagues feel respected, supported and valued to fully participate in the delivery of our mission – “working to keep people safe from Terrorism”.
IDE is at the heart of our approach to make the composition of Counter Terrorism Policing more representative of the communities we serve. As Counter Terrorism is rooted in Local Policing, to tackle today’s complex policing challenges, applications from across all backgrounds, cultures and experiences are therefore essential and encouraged. The CTP Network is committed to ensuring that candidates identifying as disabled are able to realize their fullest career aspirations and, as such, will endeavor to accommodate any reasonable adjustments that you may require during the recruitment process. CTP also welcomes applications from candidates seeking flexible working arrangements, such as part-time working, job-share and where the role permits, hybrid working arrangements. All flexible working arrangements should be discussed and agreed with the hiring manager.
How to apply
To begin your career at the Met, please click the "apply button “. The application process requires a comprehensive CV, a Personal Statement, and an online application form. In your Personal Statement, you should explain your interest in the position and illustrate how your skills and experiences make you a suitable candidate. Please note that you should not submit two copies of your CV, and ensure that your documents are saved in either PDF or Word format, clearly labelled as CV and Personal Statement.
Completed applications must be submitted by 23:55 on 4th August 2026
www.metpolicecareers.co.uk
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Essential For The Role
Key Skills
The post holder must have:
Holds a current, valid, nationally recognised teaching or training qualification (e.g. Level 4 Certificate in Education and Training, Level 5 Diploma in Education and Training).
Have recent experience of leading, developing and delivering IT end-user training courses/programmes.
Strong IT skills and a passion for learning complex modern technology to further their role
Skilled in conducting training needs analyses, skills gap analyses, producing training delivery strategies, training evaluation documentation and lessons learned conclusions.
Ability to interpret complex concepts into comprehensive and user-friendly training programmes
Strong organisational and multi-tasking skills with meticulous attention to detail.
Excellent effective written and verbal communication skills. Able to work with, lead and motivate others and build positive relationships with stakeholders.
Effective time management skills, able to work under pressure to tight deadlines.
A strong team player with the ability to work under own initiative.
Experience
Have recent experience of leading, developing and delivering IT end-user training courses/programmes.
Experience of working on multiple priorities simultaneously.
Delivering blended and inclusive learning to various end-user groups.
Process driven individual with experience of producing process flows and instructional guidance documentation.
Evidence of attending and contributing at local, regional or national meetings / working groups.
Essential Minimum Requirements:
Level 4 or equivalent training qualification
Extensive IT end-user training delivery experience
Desirables
Hold an ITIL Foundation Qualification
Experience of Agile and DevSecOps ways of working.
Extensive experience of Microsoft Office 365.
CTP background.
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Required Languages
English
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Reports To
Band M
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Additional Information
CTP CVF Staff Band.pdf – 807KB Opens in a new window
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Disability Confident Statement
The Met is committed to being an equitable (fair and impartial) and inclusive employer for disabled people, striving to have a diverse and representative workforce at all levels. We encourage applications from people from the widest possible range of backgrounds, cultures and experiences. We particularly welcome applications from people with disabilities and long-term conditions, ethnic minority groups and women.
As a Disability Confident Leader, the Met has committed to making disability equality part of our everyday practice. We ensure that people with disabilities and those with long term conditions have the opportunities to fulfil their potential and realise their aspirations.
The Met is committed to making reasonable adjustments to the recruitment process to ensure disabled applicants can perform at their best. If you need any reasonable adjustments or changes to the application and recruitment process, we ask that you include this information within your application form. All matters will be treated in strict confidence.
Please note, if you are applying for a police officer role or to become a police community support officer (PCSO) or designated detention officer (DDO), there is a minimum requirement that you must pass a job-related fitness test (JRFT) at point of entry. This does not apply to police staff roles. Find out more about police fitness standards.
Read our full disability confidence statement.
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