Job Overview
We are seeking a professional and organised Garage Receptionist to join our team. This role involves providing exceptional customer service, managing administrative tasks, and ensuring the smooth operation of the reception area. The ideal candidate will possess strong communication skills, be proficient in basic computer programmes, and have previous customer facing experience .. This is a paid position suitable for individuals who thrive in a busy, customer-facing setting and are eager to contribute to a well-established garage.
Responsibilities
- Greet customers promptly and courteously as they arrive at the garage
- Answer phone calls efficiently, demonstrating excellent phone etiquette
- Manage appointment scheduling and coordinate service bookings
- Maintain accurate records through data entry and administrative documentation
- Handle enquiries regarding services, pricing, and general information
- Assist in daily marketing exercise
- Assist with filing, organising documents, and maintaining a tidy reception area
- Ensure all customer interactions are professional and reflect the company’s standardsSkills
- Proven office experience with strong organisational skills
- Excellent data entry skills with attention to detail
- Strong telephone etiquette and communication skills
- Previous clerical or administrative experience is highly desirable
- Ability to multitask efficiently in a fast-paced environment
- Good organisational skills with the ability to prioritise tasks effectively
- Fast typing skills and familiarity with office equipment such as printers and scannersThis role offers an engaging environment where organisational abilities and customer service excellence are valued. The successful candidate will be integral to maintaining efficient operations within our garage while delivering outstanding service to our clients.
Pay: £25,000.00-£27,500.00 per year
Benefits:
Work Location: In person
