Permanent – Full Time
Looking to make a real difference to residents while building your career with one of the UK's leading property services providers? We're looking for two experienced Resident Liaison Officers to join our Planned Maintenance team in Welwyn & Hatfield.
About the Role
As a Resident Liaison Officer, you will serve as the primary point of contact between residents, project stakeholders, and the construction team. The successful candidate will be responsible for fostering positive relationships with residents, addressing their concerns, and ensuring that their needs are met.
Working to deliver the best quality service, you’ll be responsible for a first-class liaison and administrative support to our project team in a professional and efficient manner.
About You
You will have experience as a Resident Liaison Officer or similar project administration experience with a main contractor working on SHDF projects. It would also be advantageous to have experience within a social housing environment.
Experience of EasyBOP construction software would be beneficial but is not essential.
You must live within reasonable distance and hold a clean full UK driving licence for a minimum of 12 months.
Benefits
Company Car / Allowance
Profit Share Discretionary Annual Bonus Scheme
26 Days Holiday plus Bank Holidays
Enhanced Pension Plan
Private Health Insurance or Westfield Healthcare Cash Plan (24hr GP, dental, optical, physio and more)
Life Assurance & Accident Cover
Share Save
Enhanced Maternity & Paternity Pay
Work Perks Discounts & Vouchers
Buy & Sell Holiday Schemes
Flexible Working & Flexible Bank Holidays
Cycle to Work
Volunteering (2 days paid)
Learning & Development Opportunities
Extensive Wellbeing Support, including EAP
Loyalty & Values Awards
Funded Professional Subscription
About Us
Morgan Sindall Property Services provide integrated asset management for housing associations and local authorities, focusing on improving the living conditions of residents and leaving a lasting legacy in the communities we serve. Our services include, responsive repairs, void refurbishments, compliancy services and planned maintenance works.
With over 1000 employees, we focus on a culture which puts people at the core of everything we do, encourages innovative thinking and always puts our customer first.
Build your career with a leading property services company, where we recognise that diversity of thought and talented people are key to our success.
MSPS are proud to support the resettlement of armed forces personnel
We shortlist and interview for our roles throughout the duration of the advert. Therefore, we would encourage you to submit your application as soon as possible to avoid disappointment. We reserve the right to close any of our adverts prior to the stated closing date should we have a high volume of appropriate candidates.
Please refer to full job description upon completing your application.
INDLOW
Morgan Sindall Property Services provide strategic integrated asset management for housing associations and local authorities, sustaining healthier homes and places for people and communities to prosper. We offer responsive and planned maintenance repairs, retrofit capabilities and facilities management for the public sector, as well as void refurbishments and compliancy services.
We provide our clients with a flexible service focused on individual and local needs, delivered by a dedicated and multi-skilled professional workforce. We strive for the highest standards, focussing on delivering our services right first time and by embedding a customer centric culture where our people feel valued and empowered to do their jobs to the best of their ability.
MSPS are proud to support the resettlement of armed forces personnel
