Location: Battersea / Westfield Stratford City, London
Job Type: Full-Time / Part-Time
Pay: £12.71per hour
Shift Length: Approx. 10 hours per day
About the Role
We are looking for experienced, energetic and outgoing Sales Assistants to join our toy retail team in London.
The role is based at our retail locations in Battersea and Westfield Stratford City.
This is a customer-facing sales position in a busy shopping centre environment. You will be actively approaching customers, introducing and demonstrating our toys, recommending products and helping to drive sales.
We are looking for someone who is confident, friendly, proactive and genuinely enjoys talking to people.
Working Hours
Full-Time
- 5 days per week
- Approx. 10 hours per day
Part-time (based on 0-hours contact)
- 1–4 days per week
- Approx. 10 hours per day
Weekend availability is preferred.
Requirements
- Previous retail or sales experience is required
- Fluent in both English and Mandarin Chinese
- Outgoing, cheerful and confident personality
- Comfortable proactively approaching and engaging with customers
- Strong communication and customer service skills
- Sales-driven and motivated to achieve targets
- Detail-oriented with a strong sense of responsibility
- Reliable and punctual
- Able to work approximately 10-hour shifts
- Experience in toy, gift or shopping centre retail is an advantage
Key Responsibilities
- Proactively approach and engage with customers
- Introduce and demonstrate toys and products
- Understand customers’ needs and recommend suitable products
- Provide friendly and professional customer service
- Work towards daily sales targets
- Handle customer enquiries and support sales transactions
- Keep the retail area clean, organised and visually appealing
- Assist with stock organisation and daily retail operations
What We Offer
- £12.74 per hour
- Full-time and part-time positions available
- Full-time: 5 days per week
- Part-time: 1–4 days per week
- Fun and lively toy retail environment
- Central London shopping centre locations
- Friendly and supportive team
Work Locations
Battersea, London
Westfield Stratford City, London
Applicants who are able to work at both locations are particularly welcome.
How to Apply
Please submit your CV together with a short 1-minute video introducing yourself in English.
In your video, please briefly tell us:
- A little about yourself
- Your previous retail or sales experience
- Why you are interested in this position
- Your current availability
Please also confirm:
- Whether you are looking for full-time or part-time work
- Which days you are available each week
- Whether you are available to work weekends
- Whether you can work at Battersea, Westfield Stratford City, or both
- Your Mandarin and English proficiency
Please note: Applications without the 1-minute English introduction video may not be considered.
If you are confident, energetic, responsible and enjoy talking to customers and selling products, we would love to hear from you.
Pay: £12.71 per hour
Benefits:
- Employee discount
- Flexible schedule
Language:
Work Location: In person