the Job Description
At Hiro Miyoshi our team forms the very heartbeat of our business. We have cultivated a culture with kindness at the core, and due to a rapid expansion, are looking for talented individuals to join team of four high-end hair salons in the heart of Mayfair as a Head Salon Receptionist / Front of House. You will be working alongside our friendly and professional team to make sure every client has the perfect experience from the moment they enter the salons right until they leave. We are looking for a candidate who is passionate, professional, confident, and flexible to adapt to our salons and become a part of our amazing team.
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This is a Full-Time position.
Salon Shifts:
40 working hours/week .
Opening Days:
Monday - Saturday; 5 Day Working Week.
Shifts will be Rotated and flexibility is expected
Key Tasks
- Booking appointments face to face and via telephone, email and online
- Handling various booking apps
- General Admin work
- Answering inquiries and advising clients regarding the salon services available
- Opening and cashing up
- Handling stock control and liaising with suppliers
- Maintaining a high level of customer service with a positive attitude towards the clients at all times
- Looking after stylists and the shop floor
Essential requirements:
- Relevant experience in the Hair/Beauty Industry
- Experience as a Hair Salon Receptionist or similar but passionate about hair & beauty is a must
- Fluent English in both speaking and writing
- Relevant Experience with Salon booking systems
- Ability to work with Microsoft Word, Excel and have a good general knowledge of IT
- Ability to manage people in a respectful manner is a must and your customer service has to be impeccable
Desirable:
- Ability to work confidently and effectively under pressure
- Patience and a calm attitude towards salon life
- Working with Shortcuts booking system
- Working experience in a luxury background is ideal
- Excellent communication skill with professional manners and understanding for clients as well as the colleagues
In return, we offer a competitive basic salary, 28 days paid holiday (including bank holidays) and enrolment on our workplace pension scheme as well as other generous benefits and rewards.
To apply, please send an up to date CV with a cover letter also provided. We look forward to hearing from you.
Job Type: Full-time
Job Types: Full-time, Permanent
Salary: £27,600.00 per year
Benefits:
- Company events
- Company pension
- Employee discount
Schedule:
Work Location: In person
Job Types: Full-time, Permanent
Pay: £27,600.00 per year
Benefits:
- Company events
- Company pension
- Employee discount
- Referral programme
Ability to commute/relocate:
- Mayfair, Greater London: reliably commute or plan to relocate before starting work (required)
Education:
- GCSE or equivalent (preferred)
Experience:
- Hair Salon Reception: 2 years (preferred)
Language:
Work Location: In person
