Hours: 21 per week
Applications via application form only available here https://www.altrinchambaptist.org/vacancies
To apply, please read the Job Description on our website and complete the application form.
Email completed application form to Jenny Breton (Operations Lead) at [email protected] by 5pm on Wednesday 17th June
Are you a compassionate, people-focused individual who wants to put faith into action? Do you want to be the welcoming face of a vibrant community hub driven by Christian love and service?
Our organisation
We are a thriving community centre based in Altrincham, run and resourced by Altrincham Baptist Church, in partnership with Trafford Counciland our amazing volunteer and staff team. Our work is deeply rooted in our Christian faith and our desire to share God’s love in practical, life-changing ways. As one of Trafford's designated 'community hubs' we work closely with the council and local partners to provide grass roots support and direct access to vital services for local residents. Amongst the support we can provide:
The Role
For this brand new role, we are seeking a warm, approachable, and highly organised individual to join our frontline team. As the first point of contact for individuals seeking support, you will be sympathetic to our Christian values of grace, compassion, and hospitality, providing a safe, respectful environment.
You will be responsible for triaging incoming requests, assessing immediate needs, and administering our Crisis and Resilience Fund to help those experiencing financial hardship. Additionally, you will signpost individuals toward the appropriate internal programmes and external local services to ensure they receive holistic, long-term care.
You will be based at The Hub Community Centre, Altrincham, providing a positive, friendly service, face to face, by email or over the phone. You will be responsible for the support phoneline and email inbox, logging requests and directing residents to local support services. Your role will be responsible for administering the Crisis and Resilience Fund, enabling residents to gain essential support. You will also support some of the community facing services that we run and support organising of food stock and donations.
With experience of working in a public facing role, you will have excellent communication skills, both written and verbal, IT skills, be able to use your own initiative and have an excellent eye for detail.
If this sounds like you, we’d love you to join our team!
Please note: While this is not a ministerial role, the Christian ethos is at the heart of everything we do. The successful candidate must be sympathetic to supportive of, and enthusiastic about championing the Christian mission, vision, and values of Altrincham Baptist Church and The Hub community centre, which you can read about here.
Equal Opportunities
Altrincham Baptist Church, through the Trustees, is an equal opportunity employer.
For the full job description please see www.altrinchambaptist.org/vacancies or contract our Operations Lead at [email protected]
Closing date : 5pm on Wednesday 17th June
Pay: £13.45 per hour
Benefits:
- Company pension
- Free parking
- On-site parking
Application question(s):
- Do you have proficient IT skills, with a proven ability to manage email inboxes, input data accurately, log requests, and maintain clear digital records.
Education:
- A-Level or equivalent (preferred)
Experience:
- public facing or community support: 2 years (required)
Language:
Work authorisation:
- United Kingdom (required)
Location:
- Altrincham WA14 2SZ (preferred)
Work Location: In person
