Data Centre Operations Manager
Location: Leicestershire - Onsite
Salary: Up to £65,000 depending on experience
Benefits: Car Allowance, Bonus, Pension, Holiday, and many more
The Role
We’re looking for an experienced Data Centre Operations Manager to lead the delivery of mission-critical engineering services at Santander’s Carlton Park campus.
This is a high-impact leadership role responsible for managing a team of engineers and specialist contractors, ensuring the safe, compliant, and efficient operation of a complex data centre environment. You’ll play a key role in maintaining business-critical systems, driving service excellence, and supporting continuous improvement across the estate.
Key Responsibilities
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Lead the day-to-day operation and maintenance of data centre infrastructure, ensuring full compliance with SLA and statutory requirements
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Manage and develop a team of Shift Engineers, Senior Engineers, and Team Leaders
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Oversee planned preventative maintenance (PPM), reactive works, and subcontractor activities
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Ensure accurate maintenance records, statutory logs, and reporting systems are in place
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Drive a customer-focused service delivery aligned to client expectations
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Manage incident response, escalation, and resolution through to completion
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Approve permits, RAMS, and safe systems of work
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Conduct daily team briefings and prioritise operational activities
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Maintain full compliance across critical assets and systems
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Collaborate with wider engineering teams across the campus to ensure seamless service delivery
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Identify opportunities for technical improvements and innovation
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Manage performance, training plans, and development of the engineering team
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Support commercial activities including quotations, cost control, and supplier management
About You
You’re a confident and technically strong leader with experience in data centre or critical environment operations. You’ll bring a strong understanding of engineering systems alongside excellent people management and stakeholder engagement skills.
Essential Qualifications
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NVQ Level 3 (or equivalent) in Electrical or Mechanical Engineering
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City & Guilds, HND, or equivalent in an Engineering discipline
Experience & Skills
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Proven experience managing engineering teams in a critical environment (Data Centre preferred)
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Strong working knowledge of HV/LV electrical systems, HVAC, and building services
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Ability to lead incident management and escalation processes
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Excellent communication, organisational, and leadership skills
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Commercial awareness with focus on service delivery and cost efficiency
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Experience managing compliance, permits, and safe systems of work
What You’ll Bring
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A strong commitment to health & safety – putting people first
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A proactive approach to continuous improvement
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The ability to lead, motivate, and develop high-performing teams
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A collaborative mindset with a focus on building strong relationships
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Resilience and flexibility in a fast-paced, critical environment
Why Join Us?
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Work within a high-profile, mission-critical Data Centre environment
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Be part of a collaborative and expert engineering team
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Opportunity to lead and shape service delivery within a key client account
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Ongoing development and career progression opportunities
