Company Overview:
Since its inception in 1983, General Traffic has become a leading provider of automotive spares in the North West and the Midlands. As a family-owned business, we pride ourselves on our commitment to quality service and customer satisfaction.
Job Summary:
We are seeking a reliable Parts Advisor to give total customer satisfaction; ensuring every customer order or enquiry is dealt with care, attention and concentration. Working in a professional manner, utilising all the available technology to ensure we get it right, first time, every time. Continually strengthening relationships, building rapport with every customer.
Key Responsibilities:
- Sourcing and supplying the correct parts for customers in an efficient and timely manner utilising all available technology and technical information.
- Encouraging new customers and new business from all areas.
- Positively influencing every customer experience.
- Taking note of any special delivery instructions and acting accordingly. Ensure every customer’s wishes are adhered to. Communicate with the relevant parties to ensure every instruction is followed precisely.
- Promoting and selling related products over the telephone using experience and knowledge of product association.
Qualifications:
- Experience in the motor trade.
- Basic computer skills.
- Strong communication and customer service skills.
Job Details:
- Type: Permanent, Full-Time
- Hours: 44.5 per week
- Location: Ashington
- Pay: Competitive salary with bonuses (DOE)
What We Offer:
- A dynamic working environment in a reputable family-owned business.
- Opportunities for development and growth within the company.
- A chance to be part of a supportive team that values hard work and dedication.
If you meet the above qualifications and are eager to contribute to our team's success, we invite you to apply for this position with General Traffic.
Job Types: Full-time, Permanent
Benefits:
- Bereavement leave
- Company pension
- Employee discount
- Sick pay
Work Location: In person
