About the role
UK Research and Innovation (UKRI) is a non-departmental public body that invests in research and innovation. Our mission is to advance knowledge, improve lives and drive growth.
The UKRI website is UKRI's primary owned external channel. It connects researchers, innovators, businesses and the public with authoritative, compelling content that demonstrates how publicly funded research and innovation improves lives, drives economic growth and supports national priorities. It is where our funding community finds what it needs and where our wider audiences see why UKRI matters.
The Web team provides strategic oversight of ukri.org, partnering with colleagues across UKRI to deliver the Lives and Livelihoods communications plan and support EAC's wider objectives. We help UKRI speak with one voice - through a website that is accurate, accessible and inspires confidence in all our audiences.
The Senior Web Content Designer reports to the Content Design Lead in the Web team, part of External Affairs, Communications and Public Engagement.
The team is passionate about delivering a consistent, high-quality customer experience, building brand trust and harnessing digital innovation.
As a Senior Web Content Designer, your role is to lead on the design, creation, review and development of web page content on ukri.org in collaboration with subject experts from across the organisation.
Your responsibilities:
You'll be an expert practitioner who develops content strategies and solutions as part of the multidisciplinary Web team. This role can involve working on a single piece of web copy or on an entire end-to-end journey through the site and to other services, helping users complete their goals while delivering UKRI objectives.
You will:
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Lead strategic content improvement projects, focusing effort on the highest priority areas, ensuring objectives are met and influencing senior partners to secure the right resources to support their strategic vision.
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Create, evaluate, update and review content strategies and solutions for ukri.org, using professional expertise, user understanding and evidence to drive continuous improvement.
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Ensure all web content meets high quality standards and accessibility requirements, and review other content designers' work to maintain consistency and quality across the site.
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Champion and participate in user research, playing an active role in journey mapping to better understand user needs and how the website and its content fits into the wider experience.
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Deliver workshops and training to colleagues across the organisation, acting as an advocate for content design, the website and Government Digital Standards.
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Build and maintain a network of internal and external stakeholders, fostering proactive collaborative working and establishing productive relationships with subject matter experts.
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Help colleagues and stakeholders understand what web content design is, why it's valuable and how to work effectively with content designers.
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Actively stay abreast of UKRI objectives and priorities, and proactively keep up to date with the latest content design best practice and thinking.
