Permanent
Location: Dyce, Aberdeen
Hours: FT, 50 hours per week, Mon - Fri
Pay: £ 17.14 per hour
Join Our Team as a Security Control Room Operative
The Security Control Room Operative plays a pivotal role in maintaining safety and security at the our clients site in Aberdeen, directly reporting to the Security Manager and Deputy Security Manager. This position is situated within a dedicated security team responsible for monitoring surveillance systems, responding to alarms, and coordinating emergency responses, ensuring a secure environment for all personnel and visitors.
About the Role:
As Security Control Room Operative you will be responsible for:
- Continuously monitor CCTV, access control, alarm systems, and other security technologies to detect potential threats and coordinate appropriate responses.
- Act as the central communication point between security personnel, emergency services, and relevant stakeholders during incidents, emergencies, and critical events.
- Accurately record, investigate, and maintain reports of security incidents, ensuring all actions taken are properly documented and escalated when required.
- Monitor access control systems, review entry logs, and ensure compliance with security, health and safety, and organizational policies and procedures.
- Conduct security drills, review incident trends, evaluate system performance, and recommend improvements to security procedures and technology.
- Deliver operational updates to management, support and guide team members on security procedures, and foster effective communication with internal and external stakeholders.
Why Join Us?
- Annual leave entitlement of 5.8 weeks
- Lifestyle Benefits – Mortgage and financial advice, vouchers for various shopping outlets and food stores, employee referral scheme.
- Learning & Development – we actively encourage progression and offer various eLearning courses, progression, training whilst on site, apprenticeships, and in-house training courses.
- Health and Wellbeing – Life assurance scheme, access to mental health support specialists
- Access to an Online GP for you and your dependents.
- Financial support
- Discounts on hundreds of retail sites
- Cycle to Work scheme
What we are looking for:
- DS and CCTV licence are essential
- Advanced knowledge and experience in using Genetec and C-Cure Systems.
- Experience in security operations or control room environments.
- Familiarity with emergency response protocols and incident management.
- Exposure to monitoring surveillance systems and alarm responses.
- Understanding of organizational values and strategic objectives in a security context.
Interested? Apply now and secure your future with us!
Please be aware that, on occasion, we may close a vacancy earlier than the advertised deadline if we receive a high volume of strong applications
Wilson James is an equal opportunities employer and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age. A criminal conviction will not necessarily be a bar to obtaining a position, however each case will be assessed on an individual basis. For information about Wilson James' commitment to Equality, Diversity and Inclusion, https://wilsonjames.co.uk/sustainability
Wilson James have been raising standards in security, construction logistics, aviation services, and technology for over 30 years. With 5,000 employees and a presence across over 300 client sites all over the UK, we are dedicated to delivering tailored solutions and top-tier customer service. As a leading managed service provider, we prioritise safety, efficiency, and customer satisfaction. Joining Wilson James offers the excitement of working with diverse, vibrant clients, making for a dynamic and engaging workplace.
Internal Applicants
At Wilson James, we support career growth and offer internal mobility to help employees explore new roles and advance within the company. Committed to promoting from within, we provide clear career pathways and continuous skill development. Unlock your potential by applying for exciting internal opportunities and new challenge. If you are currently employed under TUPE terms and conditions, please note that successful appointment to this role will be on Wilson James standard terms and conditions.
