Job Summary
We are looking to appoint an enthusiastic part-time medical receptionist to join our friendly team. The role is varied to suit the needs of the practice and can be flexible, working days are Monday-Friday 8.30am - 6pm but shifts will be within these times. This post is a job share, therefore you will need to be flexible to cover holidays and sickness.
Duties
- The postholder will be booking appointments and dealing with patient queries therefore excellent communication skills and a confident telephone manner is required. This role has a lot of contact with patients face to face and via the telephone. Dealing with the post and scanning. IT skills are essential.
About us
We are a small friendly surgery in Leeswood on the outskirts of Mold. We have just over 2300 patients. The surgery has 1 GP partner and 2 salaried GP's.
Job responsibilities
- Greet patients and visitors, answer phones, and provide information or route calls to the appropriate person.
- Book, confirm, and schedule appointments
- Maintain and update patient records, manage correspondence, scan letters to patient records.
- Ensure the reception area is clean, tidy, and welcoming.
- Act as a liaison between patients and clinical staff.
Person Specification/ExperienceEssential
- Excellent communication skills
- Able to work in a busy office and deal with a number of different tasks
Desirable
- Experience of working in GP practice
- Previous experience with EMIS would be advantageous
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Pay: £12.71 per hour
Work Location: In person
