Prime Health is an independent diagnostic and outpatient centre providing high-quality patient care in a modern, welcoming environment. We pride ourselves on delivering an outstanding patient experience through safe clinical practice, exceptional customer service and a supportive team culture.
We are looking for an enthusiastic and caring Healthcare Assistant to join our friendly team on a zero hours basis. This is an excellent opportunity for someone looking to gain valuable clinical experience or considering a long-term career in healthcare, nursing, radiography or another allied health profession.
No two days are the same, and you will play an important role supporting both our outpatient and radiology services while ensuring every patient receives a professional, compassionate experience.
Main Purpose of the Role
To support the safe, effective and efficient delivery of outpatient and diagnostic imaging services by assisting clinical staff, preparing patients for procedures, maintaining high clinical standards and ensuring the smooth day-to-day running of the department.
The post holder will work across both Outpatients and Radiology, providing clinical, administrative and patient support as required.
Key Responsibilities
Patient Care
Welcome patients and ensure they feel comfortable and supported throughout their visit.
Assist patients with mobility, changing and positioning where required.
Escort patients safely between reception, waiting areas, consulting rooms and imaging departments.
Support patients before, during and after procedures and examinations.
Monitor patients following procedures when requested by registered clinicians.
Promote dignity, privacy and respect at all times.
Recognise when patients require additional support and escalate concerns appropriately.
Outpatient Department Duties
Prepare consulting rooms before clinics.
Chaperone patients during examinations in line with Prime Health policy.
Record observations including blood pressure, pulse, temperature, oxygen saturation and weight where trained and competent.
Assist clinicians with minor procedures.
Prepare equipment and consumables for clinics.
Restock clinical rooms throughout the day.
Ensure specimens are labelled and handled appropriately where applicable.
Assist with infection prevention and control measures.
Maintain accurate documentation as required.
Radiology Department Duties
Prepare patients for MRI, CT, Ultrasound and X-ray examinations.
Explain imaging pathways and what patients should expect (within competency).
Assist Radiographers with patient positioning and transfers.
Support patients requiring assistance with mobility.
Ensure MRI safety screening documentation is complete before escalation to Radiographers.
Prepare imaging rooms between patients.
Clean imaging equipment in accordance with infection prevention protocols.
Ensure consumables are stocked and available.
Assist with contrast preparation under the direction of registered staff where appropriate.
Help maintain a safe environment by following local safety procedures.
Assist in maintaining patient flow to minimise waiting times.
Department Support
Prepare and clean clinical areas.
Ensure treatment rooms remain tidy, stocked and ready for use.
Check stock levels and report shortages.
Assist with ordering and storage of clinical supplies.
Support waste disposal and clinical waste segregation.
Assist with equipment checks as delegated.
Report faults or safety concerns promptly.
Administration
Update patient records accurately where required.
Support reception and administration teams during busy periods.
File documentation in accordance with information governance requirements.
Maintain confidentiality at all times.
Quality, Safety and Compliance
Work within Prime Health policies and procedures.
Follow CQC standards and best practice guidance.
Adhere to infection prevention and control policies.
Participate in mandatory training.
Report incidents, accidents and near misses promptly.
Maintain patient confidentiality and comply with GDPR.
Participate in audits and quality improvement activities where required.
Person Specification
Essential
Caring, compassionate and professional manner.
Excellent communication and interpersonal skills.
Friendly and approachable personality.
Ability to work as part of a multidisciplinary team.
Flexible approach to working hours.
Good organisational skills.
Good IT skills.
Ability to remain calm under pressure.
Strong commitment to patient-centred care.
Right to work in the UK.
Desirable
Previous experience as a Healthcare Assistant.
Experience working within healthcare, outpatient or diagnostic services.
Care Certificate.
NVQ Level 2 or 3 in Health & Social Care (or equivalent).
Basic Life Support training.
Experience taking patient observations.
Knowledge of infection prevention and control.
Experience within radiology or diagnostic imaging.
What We Offer
At Prime Health, you'll become part of a welcoming and supportive team that genuinely enjoys working together. We believe in helping our colleagues develop, learn new skills and build rewarding careers within healthcare.
This role is particularly suited to someone who is:
Considering a career in Nursing, Radiography, or another Allied Health Profession.
Looking to gain valuable hands-on clinical experience.
Passionate about delivering excellent patient care.
Interested in working in a modern, private healthcare environment.
In return, you'll gain exposure to a wide range of outpatient and diagnostic imaging services while working alongside experienced clinicians who are committed to supporting your development.
Additional Information
This is a zero hours position with shifts offered according to service requirements, including occasional evenings and Saturdays.
The successful candidate will be required to:
Complete an enhanced DBS check.
Provide satisfactory references.
Complete all mandatory training before commencing clinical duties.
Undergo occupational health clearance where required.
At Prime Health, we are committed to creating an inclusive workplace where everyone feels valued, respected and supported. We welcome applications from individuals of all backgrounds and are proud to be an equal opportunities employer.
