Kilworth House Hotel is the personification of timeless elegance in the heart of rural Leicestershire. Set within glorious expansive grounds; and offering a diversity of fine dining venues, luxurious accommodation, second-to-none service and even our very own outdoor theatre.
Main Responsibilities
To manage setting, clearing and cleaning of all conference rooms to agreed standard (moving furniture in and out of the room)
To manage setting of private dinners and weddings to agreed standard (moving furniture in and out of the room)
Ensure security of hotel is maintained throughout the night (completing walk rounds)
Cleanliness of hotel is of the highest standard at all times (general tidying, hovering, dusting etc)
Looking after delegates and all guests within our hotel
Present a welcoming impression to all our guests
Providing 24 hour room service (preparing food, delivering and clearing room service trays)
Providing 24 hour Reception Duties (checking in, out, assistance with luggage etc)
Ensuring wake-up calls and newspapers are delivered on time
To recruit, train and develop departmental staff
To control and manage to an agreed budget
To check departmental rotas in line with business
Support other departmental training as required
Fire evacuation procedures - statutory obligations in line with company policies
To act as a main point of contact for any customer complaints and ensure correct handling
Job Types: Permanent, Full-time
Pay: £29,601.60 per year
Benefits:
- Employee discount
- Free parking
- Health & wellbeing programme
- On-site parking
- Referral programme
Application question(s):
- Due to our rural location there is no public transport to the hotel and therefore you will need to have your own transport. Please note that there are no live in opportunities
Work authorisation:
- United Kingdom (required)
Work Location: In person
