Purpose
A Business Analyst is a fundamental part of our Business Change team at Nucleus. The role is responsible for supporting the delivery of change to processes, people and systems, across regulatory, mandatory and growth portfolios. This role helps provide the translation layer between the Business wants and needs and the successful outcome of a technical, business and / or process change.
Working alongside colleagues in Change, Technology and the wider Business teams, this role helps realise our strategic objectives by investigating business situations and evaluating options for improvement, ensuring they meet the needs of the business.
It is paramount that the role strives to deliver to quality, cost and delivery targets, bringing together cross-functional teams to ensure success.
Key Accountabilities
- Lead on initial triage of new change requests raised by the business, assessing the expected benefits and impacted technology.
- Supporting our Change Champions to articulate the rationale for each change and ensuring they are supported through the process.
- Apply a range of analysis techniques to elicit business requirements and feed into discussions on approaches and solutions.
- Facilitate and lead in requirements workshops to gather an understanding of the key deliverables, using effective questioning to achieve a comprehensive interpretation of the ask.
- Produce analysis outputs such as Business Requirements documents, Requirements Traceability and Business Readiness assessments.
- Analysis of ‘as-is’ and ‘to-be’ processes and creation of process maps to help visualise potential improvement opportunities.
- ‘Input to’ and ‘approval of’ wider change artefacts such as feasibility studies, Impact Assessments and Solution Designs.
- Supporting Project Managers in the project lifecycle.
- Liaise with internal/external stakeholders.
- Seek opportunities for continuous improvement and self-development.
- Be fully compliant with project governance, reporting and tracking. Take responsibility in everything you do to deliver good outcomes for our customers
- Positively demonstrate the Nucleus values and behaviours
Undertake any other duties to achieve the purpose of the role
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Key Competencies
- Proactive with a strong analytical mindset
- Naturally curious with strong problem-solving skills
- Collaborative and committed to continuous improvement
- Strong interpersonal skills and ability to build good relationships with stakeholders
- Adaptable and flexible
- Delivery focussed with a strong attention to detail
- Good planning and organisational skills
- Self-motivated
- A professional and positive attitude
A little about us
We are the Nucleus Group Services Limited and we help make retirement more rewarding. Here at Nucleus, people come first - whether it’s our colleagues, or the advisers and customers we support, we know that working in partnership and collaboration leads to the best outcomes. Together, we’ve shaped the platform to how it is today. We work hard, and we celebrate hard too.
Our ambition is to create a platform with a difference, putting the customer centre stage meant tearing up the rule book and starting from scratch. We’ve come a long way since then, but our mission remains just as focused. That’s why our culture, values, and social responsibility are things we keep at the top of our agenda – because we know they matter and have a big impact.
Our culture is one of the many things that sets us apart from the pack. We want to have an environment where our people feel that they can make a real difference, know they’ll be rewarded for their efforts and more importantly, enjoy themselves at work.
Are we a perfect match?
Inclusion and diversity at Nucleus
As with most things in life, who cares, wins. We really care about inclusion.
For us it’s not a tick box exercise; inclusion and diversity are embedded in our culture and everything we do. It’s a commercial imperative. It isn’t about being PC. It’s about being future-relevant and durable. We owe it to ourselves and the industry to ensure we are playing our part in creating a fair, balanced and transparent financial services sector.
More diversity means broader experience, a wider set of perspectives and a better collective ability to problem-solve. And it means being more representative of customer groups, which supports areas such as product development.
At Nucleus, we offer a generous blend of benefits for the things that really matter to our people, including a non-contributory pension, bonus, enhanced parental leave, paid time off for emergencies, health and wellbeing initiatives and flexible working options.
If you’d like to find out more about us or the role, please get in touch with our recruitment team.
