Internal Sales
Job Title: Internal Sales
Reporting to: Branch Manager
Branch: Edinburgh
Address: 19 Hutchison Rd, Edinburgh, EH14 1RA
Hours of work: 8:00am – 5:00pm
Duties & Responsibilities
- Monitor and respond to all customer enquires sent to the branch through email or phone calls
- Create customer quotes
- Attend site as and when required when quoting works
- Contact suppliers to get prices and lead times on parts required for quotes
- Convert quotes to orders on the system once accepted by the client
- Advise customers that goods are ready for collection
- Arrange shipping of the goods to site if required
- Convert jobs to invoices on the system once collected or shipped
- Work with the internal service team to quote remedial works required from engineer site visit reports
- Convert remedial quotes to jobs once accepted by the client
- Place orders with suppliers for parts required
- Notifying the internal service team once all materials for remedial jobs are booked into stock and the jobs are ready to schedule
- Assist with booking in & handling of inward and outward stock items when required
- Cover for Service Co-Ordinator when on leave or extended absence
Skills & Requirements
- Good communication skills
- Good numeracy skills
- Computer literate in various Microsoft packages and company operated systems
- Self-driven and focused individual with the ability to work on own initiative
- Ability to work as part of a team
- Proactive/problem solver
- Capable of multi -tasking
- Have existing knowledge or the ability to learn detailed technical requirements of the equipment being sold to clients
Attributes
- Tenacious
- Driven
- Ability to focus
- Organised
- Calmness
- Team Player
- Customer focus
We’re a Living Wage Employer
We are proud to be a Living Wage Employer, committed to paying our team fairly and going beyond the government minimum.
Apply today
Think you’re a great fit? Apply now and upload your CV.
Benefits:
- Company events
- Company pension
- On-site parking
Work Location: In person
