Job Overview
To be responsible for the IT infrastructure, system updates and third-party
developments at Heaton Moor Medical Group. As well as managing the online Triage
platform to ensure communication with patients and clinicians are managed effectively.
Responsible to
Admin Teams Supervisors
Requirements
- Must have an excellent knowledge of EMIS, DOCMAN, ACCURX and Microsoft
office applications.
- Willingness to work across all the sites that are within Heaton Moor Medical
Group and to travel.
- Must have Administration skills and experience.
- Professional appearance and outlook.
- Able to work under pressure to strict deadlines.
- Experience of multi-tasking/adaptability.
- Excellent communication skills, both verbal and written.
- Committed and reliable.
- Ability to prioritise work, work independently.
- Flexible with working hours.
Main Duties/ Job Responsibilities/Tasks
- To be able to lead and manage new and ongoing IT and Telephony projects. This
will mean dealing with external staff like Greater Manchester IT board and the
ICB.
- Produce search and reports on the clinical system for both nonclinical and
clinical staff.
- Manage and update Resource Publisher within the clinical system.
- Produce reports for the practice and PCN to help analyse data.
- To support the Heaton’s PCN group in data reporting and projects overseen by
the Business and Operations Manager.
- Training and dissemination of information/ training packages to administrative
staff on existing and new IT projects.
- Manage the Online Triage platform, this will include training staff and signposting
and dividing the workload effectively.
- Dealing with patients on the Online Triage platform effectively within a set time
frame.
- Perform any other duties that may be required from time to time.
Shift Pattern
Monday: 08.00 – 16.00
Tuesday: 07.00 – 15.00
Wednesday: 08.00 – 16.00
Thursday: 11.00 – 19.00
Friday: 07.00 – 15.00 (+ 4 lates per year, working 10.30 – 18.30)
Annual Leave
5 weeks – 6 weeks on completion of successful probation period
Work Location: In person - Across the Main site and Heaton Moor Medical Centre and
all branch sites which form part of Heaton Moor Medical Group
Pay: From £13.77 per hour
Benefits:
- Company events
- Company pension
- Free flu jabs
Work Location: In person
