About the Role
Treasure Chest Indoor Play is a bustling, family-run indoor soft play centre. We are seeking a mature, proactive, and highly experienced Centre Supervisor to oversee daily operations, lead our floor staff by example, and maintain our high standards of safety, cleanliness, and customer service.
This is not an entry-level position or a seasonal role. You will be responsible for staff delegation, opening/closing the centre, and ensuring the smooth running of a fast-paced environment.
Strict Application Criteria – Please Read Before Applying
To protect our management team’s time, we ask that you only apply if you meet all of the following non-negotiable criteria. Applications that do not meet these requirements will be automatically filtered out.
- Mandatory Weekend Working: Weekend sessions are our busiest times. You will be required to work every weekend as part of your core hours. Your scheduled days off will be fixed during the mid-week period. Please do not apply if you require weekends off.
- Proven Supervisory Experience: You must have a minimum of 1–2 years of direct supervisory, team leadership, or duty management experience, preferably in hospitality, leisure, or retail. Experience in training staff is highly advantageous.
- No September Educational Commitments: This is a permanent, year-round position requiring consistent midweek daytime availability alongside weekends. Therefore, this role is entirely unsuitable for students returning to or starting school, college, or university in September.
- Total Scheduling Flexibility: You must have full flexibility to work a schedule across weekdays, every weekend, and all school holiday periods.
- Local Candidates Only: You must live locally in the Crawley area or have a highly reliable, independent method of commuting to ensure punctual opening shifts.
- Adult Spectator Policy/H&S Minded: You must be confident communicating professionally with both adults and children, and capable of firmly but politely enforcing centre policies (such as age limits and health & safety rules).
Key Responsibilities
- Act as the shift lead, delegating tasks to team members and ensuring the centre is immaculate, safe, and welcoming.
- Manage opening and closing procedures, including cash handling and facility security.
- Lead by example on the floor: this is a hands-on role requiring energy, alertness, and a "can-do" attitude.
- Train, motivate, and mentor junior staff to deliver excellent customer service.
- Efficiently handle customer queries and manage the floor during peak, high-energy weekend sessions.
What We Offer
- A permanent, secure contract with a consistent weekly schedule (20–30+ hours per week).
- Days off during the mid-week period.
- A supportive, friendly, and structured family-business environment.
How to Apply
If you meet all the experience and availability criteria listed above, please submit your CV along with a short cover letter confirming your year-round midweek availability and commitment to working weekends.
Pay: £14.00-£16.00 per hour
Benefits:
- Discounted or free food
- Free parking
- On-site parking
Application question(s):
- Do you live in or around Crawley area?
- Do you have a minimum of 1–2 years of direct supervisory, team leadership?
- Have you completed finished in Education for 2026/2027?
- Do you have total flexibility to work any day on a rota basis?
- Are you happy and available to work every weekend and during school holidays?
Work Location: In person
