Job Overview
This role is an onsite role at our Offices in Hunmanby, YO14 0PH
Role Purpose: To provide high‑quality operational support for international sales activities, ensuring smooth order processing, fast distributor communication, quote generation, and reliable reporting. This role has the potential to grow into wider commercial responsibilities depending on capability and performance.
Key Responsibilities
- Order Processing — Enter, confirm, and track international orders; coordinate with other company departments
- Distributor Enquiries — Respond promptly and professionally to routine distributor and end-user questions
- Quote Preparation — Create accurate quotations, pricing sheets, and lead‑time confirmations
- CRM / ERP Management — Maintain customer records, distributor details, activity logs and reporting functions
- Customer Service — Handle routine customer enquiries and provide excellent service
Required Skills & Experience
- 2–4 years’ experience in sales support or customer service working with international markets
- Strong organisational skills and attention to detail
- Confident communicator with international customers
- Ability to work independently and manage multiple tasks
- Comfortable with CRM systems, ERP platforms, and Excel
- Commercial awareness and willingness to learn
- Calm under pressure and responsive to time‑sensitive enquiries
Personal Attributes
- Proactive and reliable
- Fast learner
- Positive communicator
- Structured and process‑driven
- Curious and open to future development
- Team‑oriented with a “get things done” mindset
Why Join Us?
- Work directly with the International Sales Manager
- Gain exposure to global markets and distributors
- Clear pathway for future commercial development
- Supportive environment with strong mentoring
- Opportunity to shape and improve sales operations
- Enhanced pension scheme
- 25 days' holiday plus public holidays with an extra 2 x discretionary days at Christmas
- Death in Service scheme
- Healthcare plan
Pay: £26,000.00-£30,000.00 per year
Benefits:
- Additional leave
- Company events
- Company pension
- Free flu jabs
- On-site parking
Application question(s):
- Do you have experience in Netsuite.
Work Location: In person
