We’re seeking an exceptional Registered Manager with strong leadership skills, a passion for delivering outstanding care, and the vision to help shape the future of adult social care. This is more than a management role, it’s an opportunity to lead dedicated teams, create positive outcomes, and make a lasting difference to the lives of the people we support every day.
At Hesley Group, we put people first. We are committed to being the best we can be, setting high standards and striving for excellence in everything we do, ensuring the people we support receive the highest quality care and support.
Your role:
You will be responsible for the leadership, governance and operational management of a Supported Living service for adults with learning disabilities and intensive specialist support needs. The post holder will ensure people are supported to live independently within their own homes, exercise choice and control, and achieve meaningful outcomes in line with the principles of person-centred support. You will be required to join our on-call rotation to provide out-of-hours support on a pre-arranged schedule.
The successful candidate will have significant experience of managing Supported Living services and a strong understanding of the regulatory, operational and governance requirements associated with delivering high-quality community-based support. You will provide visible and values-led leadership, creating a culture of accountability, learning and continuous improvement.
The role requires an experienced leader who is passionate about developing others through coaching, mentoring and effective performance management, working collaboratively with people we support, families, commissioners, health professionals and community partners to deliver outstanding outcomes, maintain regulatory compliance and drive service excellence.
Essential experience, knowledge and qualifications:
- Extensive experience in a Registered Manager, Deputy Manager or equivalent leadership role within a Supported Living service.
- Demonstrable experience of leading services that support adults with learning disabilities, autism, mental health needs and/or complex behaviours.
- Proven experience of managing and developing operational teams through coaching, mentoring and reflective supervision.
- Strong experience of governance and quality assurance, including audits, action planning, service improvement and regulatory compliance.
- Experience of leading safeguarding, incident management, complaints investigations and organisational learning processes.
- Experience of working alongside commissioners, local authorities, health professionals, families and advocates.
- Experience of managing budgets, staffing resources, occupancy growth and service performance.
- Experience of leading services through CQC inspections and maintaining compliance with relevant regulations and best practice guidance.
- Thorough understanding of CQC regulations, Health and Social Care Act 2008 (Regulated Activities) Regulations 2014, Mental Capacity Act, Positive Behaviour Support and safeguarding legislation.
- Strong knowledge of governance frameworks, quality assurance systems, risk management and continuous improvement methodologies.
- Ability to analyse performance data, identify trends and implement sustainable improvements.
- Strong communication and stakeholder engagement skills.
- Commercial awareness and understanding of service sustainability, growth and resource management.
- Level 5 Diploma in Leadership and Management for Adult Care or willingness to achieve within agreed timescales.
- Full UK driving licence and willingness to travel across the service which is currently in the Doncaster area with a view of expanding outside of this area as part of our growth plans.
We are committed to building a stable and sustainable workforce to ensure that we provide the best continuity of care for the people we support. While we welcome applications from all candidates, some roles may require candidates to have the right to work in the UK without restrictions due to the nature of the service and staffing requirements. These roles may be prioritised for those with unrestricted right to work in the UK and due to our operational needs at the time.
Why Join Us?
This is an exciting time to join Hesley Group as we develop and grow the organisation and embed a culture of excellence across all services and support functions.
Benefits of working for us:
- 8 weeks holidays (inc bank holidays)
- Ongoing free mandatory and development training days
- Regular promotion opportunities
- Salary Sacrifice Pension scheme
- Cycle to work Scheme
- Access to various discounts at a range of different retailers
- Refer a friend scheme – earn a referral bonus for recommending successful new starters with us
- Free parking
Our Commitment to Inclusion
We celebrate diversity and are committed to creating an inclusive culture where everyone feels valued. We welcome applications from all backgrounds and communities because we know that different perspectives make us stronger. Hesley Group are proud to be a Living Wage Employer, ensuring every one of our colleagues is paid at least the real living wage, reflecting the true cost of living. It’s our commitment to fairness, a recognition of skill and a heartfelt thank you to the incredible people who make what we do possible.
