Overview
Looking for a change from normal dentistry? Orthodontics is a new challenge.
- Treatment coordinator / Dental Receptionist
- Amazing hours, 8.30am-4.40pm - NO late nights, NO weekends
- Supportive team, high retention of staff, we have trained our senior nurses to become Orthodontic Therapists, Orthodontic Nurses, TCO
- Job satisfaction, feeling VALUED in the team
Duties
- Greet patients warmly and professionally upon arrival and departure
- Manage patient appointments, including scheduling, confirming, and rescheduling as necessary
- Handle incoming calls, respond to enquiries, and emails appropriately
- Maintain accurate patient records and update information in the practice management system
- Process payments and insurance claims efficiently
- Track consultations, conversions, and pending cases.
- Support the dental team with general administrative duties to facilitate smooth practice operations
Skills
- Previous Dental Nursing experience
- Previous office experience or administrative experience is highly desirable
- Excellent organisational skills with attention to detail
- Strong communication skills, both written and verbal
- Ability to multitask effectively in a busy environment
- Proficiency in basic computer applications such as MS Office; experience with dental practice management software is a plus
- Ability to work well within a team and independently when required
This role provides a rewarding opportunity to contribute to patient care in a supportive environment. We welcome applications from candidates who are eager to develop their skills within the dental practice.
Job Types: Full-time, Part-time, Permanent
Pay: £13.60-£15.00 per hour
Benefits:
- Additional leave
- Company pension
- Employee discount
- Free parking
Work Location: In person
