Overview
Join our dynamic team as a Post Office Assistant and become a vital part of our community-focused postal service. In this role, you will provide friendly, efficient customer service while managing daily administrative tasks. Your energy and organizational skills will help ensure smooth operations at the post office, supporting both customers and team members with professionalism and enthusiasm. This paid position offers an exciting opportunity to develop your clerical and communication skills in a fast-paced environment.
Duties
- Greet customers warmly and assist with mailing, shipping, and postal inquiries
- Process incoming and outgoing mail and packages accurately using standard procedures
- Manage data entry tasks, including updating records and tracking shipments using computer systems such as Microsoft Office, Google Workspace, and QuickBooks
- Handle phone calls professionally, providing information or directing calls to appropriate personnel
- Maintain organized records of transactions, shipments, and customer interactions
- Support administrative functions like filing, document scanning, and inventory management
- Ensure compliance with postal regulations and safety guidelines at all times
Requirements
- Prior office experience or administrative background preferred but not required
- Excellent organizational skills with attention to detail
- Effective phone etiquette and communication abilities
- Ability to perform typing tasks efficiently in a fast-paced setting
- Clerical experience or familiarity with office equipment is a plus
- Demonstrated ability to multitask while maintaining accuracy in record keeping
- Flexible, working weekends and afternoons
This position is ideal for motivated individuals eager to contribute to a vital community service while honing their administrative expertise. We value energetic team players who are committed to delivering exceptional customer experiences through positive attitude and proactive support.
Pay: £12.71 per hour
Benefits:
- Casual dress
- Free parking
- On-site parking
Work Location: In person
