Job Summary
We’re looking for a proactive and highly organised Sales Support professional to support our UK and global sales teams.
This is an exciting opportunity to join a growing and ambitious business as we expand into new markets, including Germany and the U.S. You’ll play a key role in ensuring a smooth and professional experience for our customers, while supporting internal teams to deliver outstanding service.
Key Responsibilities
- Partner with Account Managers to deliver seamless pre- and post-sales support
- Build strong relationships with customers, responding to enquiries and resolving issues in a timely and professional manner
- Maintain accurate and up-to-date records within our CRM system
- Support order processing, ensuring accuracy and alignment with contractual SLAs
- Collaborate cross-functionally with teams including Finance, Logistics, Sales and Purchasing
- Follow internal processes and best practice to ensure consistency and compliance
- Act as a key point of contact for customer queries and order updates
- Support with additional administrative and operational tasks as required
About You
- Excellent communication skills, both written and verbal
- Strong interpersonal skills with the ability to build rapport quickly
- Highly organised with strong attention to detail and the ability to prioritise effectively
- A proactive problem-solver who can work both independently and as part of a team
- Comfortable managing multiple tasks in a fast-paced environment
- Confident using Microsoft Office and CRM systems
Why Join Us?
- Be part of a growing international business
- Opportunity to collaborate with global teams
- Clear development and progression opportunities
- Supportive and collaborative company culture
Job Types: Full-time, Permanent
Pay: £26,500.00 per year
Benefits:
- Company events
- Free parking
- On-site parking
Work Location: In person
