About Mute Garage
Cities are congested, loud, and choked by outdated transport models - and we are here to rewrite the script. At MUTE Garage, we aren't just deploying electric mopeds; we are building the operational backbone of sustainable urban mobility. If you are an experienced fleet leader who loves the smell of a workshop, knows how to drive multi-site efficiency, and isn't afraid to get your hands dirty on the tools when it counts, this is your arena.
Role Overview
MUTE Garage is scaling its active urban electric moped fleet across London. We are looking for an operationally rigorous, hands-on Fleet Manager to oversee our entire London footprint - managing current and future workshop hubs, mobile repair teams, and rework units. You will own workshop throughput, multi-site operational efficiency, the end-to-end vehicle lifecycle, local P&L performance, and health & safety compliance. You combine strong technical mechanics ("time on tools" when required) with strategic supply chain collaboration and cross-functional execution to fuel our city-wide growth and brand partnerships.
Key Responsibilities
- Workshop Operations & Fleet Uptime: Oversee operations across all current and future London workshop hubs and mobile units within the territory, managing rostering, localised payroll inputs, and daily workflows. Ensure fleet-wide vehicle availability (downtime) to meet baseline customer demand, surge periods, and ad-hoc vehicle requests for brand and partnership activations. Actively spend time on the tools as operational bottlenecks demand, ensuring complex diagnostics and repairs are executed to standard.
- Team Leadership & Management: Directly lead and manage a tiered technical organisation comprising workshop mechanics, mobile repair units, and rework technician teams. Drive accountability, performance reviews, training, and health & safety compliance across all London sites. Technical ownership for diagnosing reported issues by the customer service team ensuring best course of action for each raised (technical) ticket.
- Supply Chain, Logistics Ownership: Collaborate closely with senior leadership and the supply chain team on parts planning, inbound delivery, and reverse logistics to optimise costs and minimise inventory bottlenecks. Take direct ownership of the local workshop and maintenance P&L, tracking repair costs, parts consumption, and labor efficiencies.
- Vehicle Lifecycle & Health & Safety: Manage the complete vehicle lifecycle: routine maintenance, MOT preparation, statutory licensing, quality control, and structured end-of-life / decommissioning processes. Ensure full adherence to UK H&S regulations, safe & clean working environments, risk assessments, and accident reporting.
Requirements
- Experience: 3+ years managing technical operations, fleet maintenance, or multi-site workshops within electric vehicles (EVs), e-mopeds, or automotive logistics.
- Commercial Acumen: Demonstrated experience managing operational budgets, P&L lines, or supply chain logistics.
- H&S Competency: Practical understanding of UK Health & Safety legislation and workshop compliance.
- Mindset: Highly organised, commercially minded, and comfortable balancing high-level strategy with hands-on problem-solving in a fast-paced startup environment.
- Licensing: Clean UK driving licence (essential for multi-site coordination and field support).
- Criminal Record: Clean criminal record and full UK working rights.
Benefits & What We Offer
- Competitive Salary: £38,000 – £45,000 gross per annum. (flex)
- Personal Moped: Access to a company-maintained electric moped for personal commuting and leisure use (subject to clean license verification and company vehicle terms).
- Clear Career Progression: A structured internal growth pathway to Operations roles as the regional footprint expands.
- Mission & Global Impact: Work alongside a global team of passionate innovators on the cutting edge of sustainable hardware and urban micro-mobility.
- Upskilling & Development: Dedicated opportunities for professional training and skill development to support your technical and leadership growth.
- Team Culture & Perks: Regular team building activities, social events, and a collaborative startup environment.
- Pension: Auto-enrolment workplace pension scheme contributions in line with UK statutory requirements.
We are an equal opportunity employer and value diversity. We do not discriminate on the basis of race, religion, colour, nationality, gender, sexual orientation, age, marital status, or disability status.
Pay: £38,000.00-£45,000.00 per year
Work Location: In person
